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Title:  Principal Software Engineer

Requisition ID:  65718
Date:  May 25, 2024

Taipei, Taiwan, TW

Department:  R&D


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:


The Principal Software Engineer, R&D will oversee and take part in the architectural design, development, and maintenance of West Connectivity Platform. He will work with an international team to bring power of IoT in the Pharmaceutical space to enable more efficient and effective production flow as well as instrumentally contribute to West Pharma digital internal and customer facing capabilities.

Essential Duties and Responsibilities:

Technical leadership

  • Work with the Director of Software Engineering to lead the delivery of complex digital products in a regulated space
  • Architect performant and reliable data intensive systems from prototypes to production
  • Lead technology decision with a long-term mindset
  • Take ownership of projects planning and deliverable
  • Design new features to match stakeholders’ requirements in collaboration with PM role
  • Ensure projects source code quality, documentation, and maintainability
  • Drive evolution of SDLC to improve quality and efficiency
  • Act as single-point-of-contact for project manager and stakeholders

Team leadership

  • Coordinate teamwork in a structured and transparent manner
  • Ensure team and progress visibility to management and stakeholders
  • Ensure efficient collaboration in the team to drive efficiency
  • Ensure durable industry good practices know-how in the team
  • Evangelize project and team by driving collaboration with other local and overseas teams
  • Coach members to support their developments and enable them to perform to their best
  • Ensure company policies are known and followed by the team (Manager only)
  • Manage team members performance (Manager only)


Other duties as assigned



Education and Experience:


  • Master degree in Computer Science, Engineering, or equivalent preferred
  • 10+ years of related work experience



Knowledge, Skills and Abilities:


  • Good ability to read/write/speak/listen in English
  • Ability to produce clear documentation
  • Ability to follow new technologies trends and identify potential interest
  • Solid development experience with various programing languages & databases
  • Extended programing experience in Nodejs, Go and Erlang/Elixir
  • Experience in building distributed and data intensive systems
  • Experience with device connectivity & protocols (HTTP, WebSocket, MQTT)
  • Experience with communication encryption preferred (TLS, PKI, Digital Signature)
  • Experience with firmware development a plus
  • Experience in Cloud services CICD & hosting
  • Experience in technical and team leadership
  • Experience coaching and mentoring junior member
  • Ability to manage the work of a team in a fast-paced and complex environment with a self-motivated work ethic; use sound judgment with an ability to manage multiple priorities with a sense of urgency
  • Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment
  • Demonstrated ability to exercise independent judgment in making decisions and resolving complex problems related to general and technical aspects of the job
  • Scrum master or project manager experience a plus
  • Able to comply with the company’s safety and quality policies at all times



  • Management of the IoT Platform Software Development team


Physical and Travel Requirements

  • Less than 10% travel, including international and within Asia Pacific
  • on-call work required







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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