Title: Support Engineer

Requisition ID: 69594

Date: May 9, 2025

Location:

Waterford, Munster, IE

Department: Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

To support the maintenance and repair of Civil, Structural and Architectural of the buildings both internally and externally. Support external contractors for the maintenance and repair of same. The Maintenance Technician is also responsible for supporting the running and maintaining the preventative maintenance system to pre-determined guidelines.

Essential Duties and Responsibilities

Responsible for the maintenance of all Facility equipment and plant systems (Utilities & HVAC systems) on site.
Support commissioning/validation on existing and new projects.
Support the scheduled maintenance as per Standard Operating Instructions.
Filing and archiving of Facilities and Maintenance documentation.
Communicate and update the Maintenance Dept. and other departments as necessary (e.g. compliance issues, investigation outcomes etc).
Support in the management of maintenance contracts and contractors.
Recording accurate hours against all planned work.
Work with Engineering to identify maintenance strategy for all equipment.
Ensure CMMS system users are fully trained and adhering to procedures.
Work to identify opportunities for improvements.
Work with Maintenance Engineer and Quality Engineers to ensure PM program is kept up to date.
Work with Engineering to identify building, mechanical, and electrical spares to ensure maximum availability of equipment
Support investigations to close deviations, change control and CAPA’s
Responsible for compiling standard specifications & procedures for each item and monitoring all existing plant to standard specifications.
Support production to ensure minimum equipment downtime through preventative and corrective maintenance.
Respond to failed equipment or out of spec to meet production/batch release requirements.
Plan equipment downtime with production and external vendors.
Risk assess instruments through calibration classification.
Understanding of P&ID, Electrical & Pneumatic Drawings

Education

Trade qualification in Construction/Mechanical/ Electrical /Instrumentation and or Diploma in Engineering, Electrical/ Process/Mechanical or building services engineering.

Work Experience

Minimum 2 years’ hands on working experience preferably in a maintenance role within the pharmaceutical/medical devices/manufacturing industry.

Preferred Knowledge, Skills and Abilities

Familiarity using CMMS.
Ability to interpret/design electrical schematics and to read hydraulic, pneumatic and P&ID drawings
Previous experience working on technically challenging applications would be an advantage (i.e.) medical, tight tolerance work.
Team player.
Strong competence in IT
Good verbal and written communication skills
Excellent interpersonal skills with the ability to work with all levels within the organisation.
Structured way of working & strong organisational skills
Ability to interact with suppliers, customers and external contractors.

Travel Requirements

5%: Up to 13 business days per year

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  #LI-AS1