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Title:  Shift Lead

Requisition ID:  69603
Date:  May 9, 2025
Location: 

Waterford, Munster, IE

Department:  Operations
Description: 


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  
 

Job Summary

  • The Shift Lead at West Waterford supports the Area Manager to ensure safe and compliant operation of the manufacturing facility production on a shift basis. They directly support and closely engage with the shift operations team.

Essential Duties and Responsibilities

•    Safe operation being the primary objective, the Shift Lead ensures good schedules are achieved in accordance with the company’s policies and procedures, this includes efficient shift start up handover to next shift and driving performance to achieve site metrics, Safety. Quality, Performance, Financial etc. 
•    Maintain plant safety at the highest level with a focus on prevention of incidents via the Good Save (Near Miss Reporting) Program as well as providing an immediate response-thorough investigation-corrective action for all hazardous occurrences and accidents.
•    Out of hours the Shift Lead acts for the Area Manager and engages the site call out support system as required.
•    Provides front line response for safety, quality and plant downtime issues. 
•    Constantly work to improve the compliance culture with respect to quality, housekeeping, cGMP, utilizing plant systems such as Deviation, CAPA and Change Control.
•    Support the Area Manager to: 
-    Complete production paperwork including opening and closing work order documentation.
-    Carry out complete review of Batch Cards including sign off. 
•    In conjunction with the Area Manager participate actively in Waterford Lean Daily Management System. Monitor actual v planned performance and take corrective actions as necessary in order to meet targets for safety, RFT quality, output and efficiency. 
•    Participate in production teams and plant cross functional teams. Play an active and key role in continuous improvement initiatives/projects.
•    Support Area Manager in Organization and execution of training for the team; identification of training requirements for the team; planning and evaluation of the personnel development activities in line with the company targets.
•    Manage the team’s performance, conduct performance 1 to 1’s, support recruitment, training and development plans while addressing any issues that arise in a timely manner.
•    Maintain a positive employee relations atmosphere. Ensure that there is good communication and co-operation by encouraging knowledge sharing.
•    The job holder is aware of their special responsibility for quality according to the company’s the quality policy and conducts his/her activities in accordance with the company quality policy at all times.
•    Respects and is aware of all relevant SOPs as per company policy that pertain to the position.
•    Undertakes necessary training and re-training to ensure full understanding of the latest policies.
•    Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct.
•    Compliance to all local site Environmental, Health and Safety regulations.
•    Compliance to all local site company policies, procedures and corporate policies.
•    Other duties as assigned

 

Basic Qualification

  • Degree in Engineering or business-related discipline 

Work Experience

  • 3+ year experience in a Shift Supervisory or Shift Lead role.

Preferred Knowledge, Skills and Abilities

  • Proven leadership/management skills
  • People management
  • Strong analytical skills
  • Self-motivated, results and solution-oriented personality
  • Excellent communication skills (written & oral) with sound presentation skills. Must be able to communicate with numerous business partners at the right level with the right details (e.g. Corporate Mgmt., Plant Mgmt., Business Teams, and Regulatory Bodies)
  • Maintains a high level of integrity
  • Must be able to work in a fast-paced environment and be able to manage many priority items at one time.
  • Team player, building and maintaining strong relationships with colleagues in Finance and other functions in various countries and on multiple hierarchical levels.
  • Independent and persistent
  • Hands on

 

Travel Requirements

5%: Up to 13 business days per year


West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  #LI-AS1

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