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Title:  Project Manager, Automation Delivery

Requisition ID:  64457
Date:  Feb 10, 2024

Waterford, Munster, IE

Department:  Engineering


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will be responsible for leading global, complex automation projects with external automation specialists in our production facilities. Working with site and global teams to provide directional leadership in defining clear scope, leading the automation technology selection process, managing the entire project lifecycle up to successful commercialization of an automation technology. Close cooperation with global engineering SMEs, the manufacturing sites as well other involved departments is a must for successful executing on these projects. This role will be responsible for identifying and managing cross-project dependencies, critical items, risks, and issues. You will communicate at multiple levels of the organization and be responsible for recognizing and engaging key stakeholders quickly and early in the process.


Essential Duties and Responsibilities:

  • Drive & manage complex automation projects up to production readiness.
  • Be familiar with state-of-the-art automation technologies for material handling, transportation, factory integration as well as technology selection processes for the selection of the most economical (ROI calculation) automation technology.
  • Lead & track global project teams and outside automation firms in developing automation solutions including material handling & transportation solutions from feasibility study up to industrialization.
  • Establish the project plan to ensure a successful delivery of the projects according to best-in-class project management standards.
  • Drives/Support functions with the preparation of business cases, plans, budgets, and artifacts necessary to comply with the Project Delivery Process, along with supporting the overall project objectives.
  • Cultivates teamwork through leadership and fill knowledge or skill gaps on project teams where needed.
  • Manage and communicate complex concepts while anticipates potential objections and persuading senior executives, to adopt a different point of view.
  • Anticipate internal and or external business challenges, vendor and/or regulatory issues; recommends process, product or service improvement.
  • Close cooperation with West’s global procurement function to ensure that Master Procurement Agreement (MPAs) are in place with all 3rd party suppliers and that the capital costs of the equipment are negotiated to ensure that West receives the most cost-effective solutions.
  • Close cooperation within global subject matter experts for equipment & processes as well as supporting functions in the network.
  • Establish standard reporting template to be used by sites to ensure reporting data is consistent, accurate and complete.
  • Drive completion of project milestones, as determined by the team, based on timelines and project goals through all stages of the product development lifecycle.
  • Monitor resource needs and issues, work closely with resource managers to develop action plans to ensure program commitments remain on track.
  • Analyze, Forecast and Report the program budget..
  • Ensure projects are planned properly, including financials, resourcing, scheduling, and the business case, in support of quality deliverables.
  • Define, drive and manage change management and communications activities that support assigned programs.
  • Communicate functional key messages, goals, and objectives to functional team members in their local geographies or business units.
  • Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct.
  • Compliance to all site Environmental, Health and Safety requirements, training, and regulations.
  • Compliance to all local site company policies, procedures, and corporate policies.
  • Perform additional duties at the request of the direct supervisor.
  • Performs other duties as assigned based on business needs.

Basic Qualifications: 

  • Education: Requires bachelor’s degree
  • Minimum of 10 years’ experience
  • Must have a strong knowledge of automation technologies and implementing complex automation projects.
  • Strong background and proven track record in project management.
  • Must have experience in a customer facing environment.
  • Must have strong communication and presentation skills and have the ability to present effectively at Executive level within the organization.
  • Must have ability to access proposed automation solutions and determine the most effective solution for each application.
  • Financial acumen to assess the return on investment for each project and negotiate costs with suppliers.
  • Business acumen to lead and manage automation partners to completion of programs/ projects.
  • Must be able to travel as required by the position.
  • Must be able to organize and prioritize tasks; must be detail orientated and self-motivated.
  • Must be able to lead projects while working concurrently with all departments and levels of employees.


Preferred Knowledge, Skills and Abilities:

  • Master’s preferred
  • Experience and knowledge within the Medical Device Manufacturing industry & Pharmaceutical Processing Industry
  • Working experience with Microsoft Project and Microsoft Project Server to manage projects or programs
  • PMP certification
  • Highly Proficient in Microsoft Applications, including Power BI, Excel, and Microsoft Project
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Ability to prepare and deliver reports to Sr. Management & Executives
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.


Travel Requirements:

  • Must be able to travel up to 10-15% of the time


Physical and Mental Requirements:

  • Good business acumen and ability to think strategic.
  • Strong in Project and Time Management
  • Strong in people management & development
  • Ability to drive change and to think outside the box.
  • Excellent communication and leadership skills
  • Ability to facilitate project delivery through international teams.
  • Ability to work under pressure and coordinate numerous activities and groups of people.
  • Must also be able to maintain confidentiality and resolve conflicts and ambiguity.



West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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