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Title:  Tooling Technician

Requisition ID:  60830
Date:  Nov 22, 2023

Walker, Michigan, US

Department:  Maintenance

Shift 4 Wednesday, Thursday, Friday and Every other Saturday 5:45PM - 6:00 AM 


Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Performs mold maintenance, basic repair activity, and continuous improvements in the maintenance and repair of custom injection molds, jigs, fixtures, and related ancillary equipment.


Essential Duties and Responsibilities:

  • Cleans and services tool and components.
  • Inspects tools for damage or wear.
  • Identifies proper cleaning techniques of all tool components and plates.
  • Identifies mold location and safe usage of mold rack and carts.
  • Safely operates equipment and machinery in tooling repair area; must have an understanding of safety of self and others in eye, ear and skin protection.
  • Performs basic machining operations for Tooling as well as other departments. 
  • Maintain open and effective communication with the technicians, supervisors, and process engineers on Material related issues. 
  • Contribute to continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly, and safe workstation and environment at all times.
  • Other duties as assigned


Education and Experience:

  • Education: High School or Equivalent
  • Experience: Less than 3 years
  • Minimum six months prior experience in a tooling environment.  Experience with cGMP, ISO, and medical device manufacturing preferred.

Knowledge, Skills and Abilities:

  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Must have working knowledge of plastic injection molding industry.
  • Strong mechanical aptitude with good basic math skills (arithmetic, decimals, & percentages.
  • Knowledge of blueprint reading, geometric dimensioning and tolerance practices with some understanding of statistical quality concepts
  • Must have good interpersonal communication skills, be detail oriented, organized and flexible
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.



  • Non-US only where required for certain levels


Physical and Travel Requirements

  • Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary.
  • Sitting and/or standing for extended periods may occur as well as getting to and from various locations within facility. 
  • If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. 
  • Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. 
  • The ability to be able to lift and carry various items up to 50 pounds  
  • Limited, if any, travel requirements. 







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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