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Title:  Senior Manager, Human Resources Business Partner

Requisition ID:  70109
Date:  Jun 6, 2025
Location: 

Walker, Michigan, US

Department:  Human Resources
Description: 

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

In this role, you will act as a trusted HR senior advisor and partner to the Grand Rapids Senior Leadership team. With a team of HRBP direct reports and functional support like talent acquisition and learning in a matrix organizational design, this will till support and drive all aspects of the Grand Rapids workforce management. As part of a $3B global enterprise, you will collaborate and partner with the appropriate HR leaders to provide support to managers and employees within the defined HR strategy and principles. You will have responsibility and accountability (liaising as need with teams such as Compensation, Payroll, Talent Acquisition, etc.) for onboarding and off boarding, legal/employee relations, training, culture, engagement, performance management, job description management, compensation, and benefits. A successful HR Leader will demonstrate effective and empathetic leadership and communication skills to drive organizational consensus, operational and business results and set workforce priorities. This role will continuously identify and implement strategic and efficient HR solutions. You will operate as a key liaison between employees and the company to provide a world class workplace.

 

Grand Rapids is a site with almost 500 team members that recently completed a major site expansion. It is a fast-paced environment where business priorities are balanced with team engagement and community partnership. It is one of five sites within the Contract Manufacturing Operating Unit and part of West Pharmaceutical Services which has been in operations for more than 100 years. 

Essential Duties and Responsibilities

  • Provide HR Leadership and direction for the site/multiple sites within your scope of responsibility.
  • Supervise and provide guidance to direct reports.
  • Approve hiring, firing and investment requests; and manage overall HR financial budget.
  • Develop organizational objectives and facilitate goals creation for broader functions.
  • Work with senior management and other peers for strategy development and execution plan.
  • Guide the talent identification and development processes.
  • Oversee employee performance and communicate goals results.
  • Use in-depth expertise and experience to provide HR manager business partner support for various HR initiatives: performance and talent management, change management, workforce planning, leadership and employee development, onboarding and offboarding, compensation planning and benefits administration.
  • Act as a trusted senior advisor to provides advice, clarification and follow-up on policies, procedures, benefits and compensation related items for employees, managers and global HR partners. Interprets and administers HR policies, procedures, guidelines and programs, always ensuring alignment with global West in a consistent manner.
  • Perform other duties as assigned based on business needs.

Education

  • Bachelor's Degree in Business, HR or related field. required
  • Master's Degree in Business, HR or related field. preferred

Work Experience

  • Minimum 10 years experience in Human Resources and role of HR Generalist and/or HR Manager. required and
  • Deep experience and knowledge of multiple HR disciplines. preferred and
  • Experience with HR business systems. preferred

Preferred Knowledge, Skills and Abilities

  • Leadership.
  • Change Management.
  • Wide knowledge of federal and state employment law.
  • Strong consultative, interpersonal and client orientation skills.
  • Ability to work both independently and in a team environment.
  • Capacity to handle confidential and sensitive information and issues in a discrete manner.
  • Ability to work in a fast-paced virtual environment in a global organization.
  • Trustworthy, inclusive, communication and presentation to diverse and large audiences, decision making, planning and organizing, personal accountability and attention to detail.
  • Ability to prioritize and respond timely to changing requirements and to coordinate multiple tasks simultaneously.
  • Knowledge of MS Office applications.
  • Able to be aware of all relevant SOPs as per company policy as they are related to the position covered by this Job Description.
  • Able to comply with the company’s safety and quality policies

License and Certifications

  • Human Resources\PHR or SHRM-CP Upon Hire preferred and
  • DDI certifications. Upon Hire preferred

Additional Requirements

  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.
  • Position operates in a professional office environment. May stand or sit for extended periods of time.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Read and interpret data, information and documents.
  • Must maintain the ability to work well with others in a variety of situations.
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize.
  • Ability to make independent and sound judgments.
  • Observe and interpret situations, analyze and solve problems. #LI-JJ1

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

 

 

 

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

 

#LI-JJ1
#LI-Onsite

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