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Title:  Production Supervisor

Requisition ID:  64917
Date:  Jul 9, 2024

Walker, Michigan, US

Department:  Operations


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will supervise employees in a manufacturing and assembly environment: plans and assigns work, implements policies and procedures and recommends improvements in production methods, equipment, operating procedures and working conditions.


Essential Duties and Responsibilities:

  • Ensures effective employee relations. Provides employee coaching, development, and performance reviews. Administers the hiring, termination, and disciplinary process for production area personnel. Resolves employee issues through problem resolution.
  • Responsible for ensuring applicable training and compliance associated with work area and products.
  • Responsible for shift personnel scheduling and assignments, verbal communications and visual checks of all work activity for the duration of each assigned shift, ensuring that quality requirements are being fulfilled.
  • Provides feedback to proper departments regarding production, quality, engineering, and personnel issues.
  • Direct and assists training of all production floor positions; topics include, but not limited to: SOPs, WIs, SPCs, and FDA regulations.
  • Ensures work areas are kept clean, orderly, and safe. Makes frequent safety inspections with follow-through reporting and/or corrective actions, including work related injuries.
  • Responsible for finalizing all necessary data that is required for a timely, shift-to-shift transition, ensuring completeness and accuracy.
  • All interactions, workflow, productivity levels, and quality standards are implemented with a “Customer Service” approach to both internal and external customers.
  • Assists in the decision-making process in regard to cycle standards and process changes.
  • Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Performs other duties as assigned based on business needs.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.


Basic Qualifications: 

  • Education: High School or Equivalent
  • Experience: 3-5 years of experience.
  • Proficient with computer programs (Excel, Word, PowerPoint, Access, etc.)

Preferred Knowledge, Skills and Abilities:

  • Previous supervisory experience in manufacturing preferred.


Travel Requirements:

  • None.


Physical and Mental Requirements:

  • Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary.
  • Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites.
  • If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. 
  • Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. 









West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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