Title: Manager, Automation
Walker, Michigan, US
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Candidates should live within a 50 mile commutable distance from our Walker, MI location
Job Summary
In this role, the Automation Manager will ensuring effective employee relations and development while managing hiring, termination, and disciplinary processes. Key duties include scheduling, supervising activities, evaluating performance, project management, and providing hands-on equipment troubleshooting and repair. The role emphasizes data analysis to drive improvements, leading root cause analyses, and facilitating technical training and improvements. The Automation Manager supports Lean Manufacturing, assists engineering in automation design, and maintains a customer-focused attitude.
Essential Duties and Responsibilities
- Ensures effective employee relations. Provides employee coaching, development, and performance reviews. Administers the hiring, termination, and disciplinary process for technicians.
- Resolves employee issues through problem resolution.
- Responsible for ensuring applicable training and compliance associated with work area and products.
- Responsible for shift personnel scheduling and assignments, verbal communications and visual checks of all work activity for the duration of each assigned shift.
- Lead and mentor technician team to achieve site and department goals in a fast-paced environment.
- Routinely evaluate and review employee performance.
- Technical and hands-on automated equipment troubleshooting, repair, and improvements.
- Analyze data to drive improvements, determine prioritization, and identify opportunities.
- Lead and provide mentorship in root cause and corrective action (RCCA).
- Assess and perform/schedule technical training, including electromechanical systems, pneumatics, servos, PLCs, schematic reading/interpretation, new technology, etc.
- Assist engineering to develop design concepts for new automation.
- Provide engineering assistance to ensure machinery and processes are at an optimum level.
- Promote and support a Lean Manufacturing environment within the facility.
- Research new technologies and methodologies to use in the facility.
- Provide a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
- Conform with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
- Exhibit regular, reliable, punctual and predictable attendance.
- Perform other duties as assigned based on business needs.
Additional Responsibilities
Education
- Education: Associate degreein Engineering or Science field
Work Experience
- Experience: 5-8 years of experience
- 2+ years of managerial or supervisory experience in manufacturing environment required.
- Knowledge of manufacturing processes, workflows, production equipment and industrial techniques.
- Must have effective problem solving and interpersonal skills.
- Some validation experience – computer systems, equipment and process required and
Preferred Knowledge, Skills and Abilities
- Strong leadership skills and interpersonal skills to communicate with peers.
- Possess broad based knowledge to successfully troubleshoot, diagnose, and solve problems that relate to mechanical, electrical, and pneumatic systems.
- Experience in medical device industry or other regulated industry.
- Ability to remain calm while working under pressure.
- Demonstrate knowledge concerning general safety protocol and procedures.
- Knowledge of quality systems requirements, FDA Quality System Regulation, cGMP, and ISO 9002.
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
- Support and contribute in Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company’s safety policy and quality policy at all times.
License and Certifications
- Manufacturing\Lean Six Sigma Certification-IASSC or Agile preferred
- Program and Project Management\Certified Project Management Professional (PMP)-PMI Knowledge of Agile and Waterfall methodologies preferred
Physical Requirements
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
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