Apply now »

Title:  Senior HR Specialist

Requisition ID:  71176
Date:  Sep 5, 2025
Location: 

Tempe, Arizona, US

Department:  Human Resources
Description: 

 

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

In this role, you will be the liaison between employees and the company to provide excellent HR support. Help enforce company policies and practices while adhering to all state and federal laws related to employment and labor issues.  Effectively handle and manage employee relations issues.  Assist in the execution of policy and procedural improvements. 

Essential Duties and Responsibilities

  • Understands business needs and develops, communicates, enforces and supports the company’s policies, practices, procedures and philosophies. Ensures consistency with regard to application of these rules and regulations. 
  • Builds and maintains effective working relationships with partners, suppliers, service vendors, employees and internal and external customers. 
  • Coordinates and assist with company & community events and activities.   
  • Manages HR paperwork and systems including new hires, transfers, attendance tracking, pay, badging, termination, filing, postings and announcements. 
  • Evaluates the effectiveness of current HR programs, recommends changes and implements best practices in personnel policies and procedures.  
  • Performs duties related to the compensation, benefits, and HRIS departments. 
  • Executes the recruiting process for assigned requisitions, including managing recruitment software, interviewing candidates, working with managers to fill positions, and assisting with new hire orientation, trainings & onboarding. 
  • Generates and distributes various reports at regular intervals to partner firms assisting with the administration of HR processes. 
  • Reviews and audits the accuracy of insurance records, invoices and personnel transactions such as hires, promotions, transfers, performance reviews, and terminations. 
  • Demonstrate maturity, dependability, and integrity through appropriate handling of sensitive and confidential information.
  • Communicate clearly and concisely both verbally and in writing; strong cross-culture communication and sensitivity skills.
  • Follow regulatory and standards, practices and procedures, receive general instruction and supervision, and contribute to employee relations projects and initiatives.
  • Liaise between employees and management; offer employee and managers relations advice on health/wellbeing policies and practices.
  • Support the end to end management of the disciplinary and investigation processes, consisting of: conducting witness interviews, collating investigation findings and producing investigation reports; supporting disciplinary chairs and employees through investigation and disciplinary procedures. on matters relating to (but not limited to): *Timesheet irregularities *Mandatory risk management tasks *General conduct matters (eg timekeeping, behaviour etc.) *Data loss/theft *Formal performance management and capability matters
  • Under supervision, conduct thorough in person investigations into employee concerns, some involving complex, high risk investigations including but not limited to allegations of harassment, workplace violence, discrimination, retaliation, employee misconduct and provide recommended actions based on findings.

Basic Qualifications

  • Bachelor's Degree preferably in human resource management, legal or related field required
  • Minimum 5 years Experience in a position of responsibility and minimum 5 years of HR employee relations specialized experience. required

Preferred Knowledge, Skills and Abilities

  • Familiarity with workplace laws, regulations, employment trends, strong understanding of labor law, collective agreements, unions and works councils.
  • Work effectively under pressure whilst not compromising professional standards.
  • Can work both independently and as part of a team.
  • Objective, approachable and able to interact effectively with all levels of employees both in person and virtually in a positive and respectful manner.
  • Strong communication both written and oral.
  • Ability to maintain confidentiality with sensitive issues and handling sensitive confidential data to meet data privacy compliance requirements.
  • Experience with cases management system to record accurate and timely case updates for management information purposes.
  • Producing high quality documentation including reports, letters, meeting notes, etc.
  • Work with minimum of supervision.
  • Ability to respond internal employee hotline and workflow concerns in partnership with the ERM and local HR leadership.
  • Experience with HR business systems (i.e. Ultimate, SuccessFactors, SAP HCM) and MS Office applications. 
  • Working knowledge of worker’s compensation, ADA and unemployment regulations and reporting, ISO9000, FDA and cGMP requirements.
  • Self-Organization, time management and prioritization.

Additional Requirements

  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
  • Position operates in a professional office environment. May stand or sit for extended periods of time.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Read and interpret data, information and documents.
  • Must maintain the ability to work well with others in a variety of situations.
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize.
  • Ability to make independent and sound judgments.
  • Observe and interpret situations, analyze and solve problems.

LI-NJ1

LI-Onsite

 

License and Certifications

  • Human Resources\SHRM-SCP preferred

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

 

 

 

 

 

 

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Apply now »