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Title:  Manager, Global Supply Chain Planning, Medical Device

Requisition ID:  61503
Date:  Sep 15, 2023

Tempe, Arizona, US

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.



Job Summary:

In this role, you will lead the short and long-term supply planning activities for your assigned focused customers as well as plant assignments. The scope of this role is of significant revenue, quantity, scale, and/or complexity. The role includes Master Production Planning, Capacity Planning, Customer Relationship Management, SIOP, Capital Investment Planning, and Inventory Management.


Essential Duties and Responsibilities:

  • Manage finished goods planning for medical devices for proprietary and customer owned designs
  • Generate MPP (Master Production Plan) for Make-to-order items
  • Lead weekly Supply Operations meeting for both plant operations and specific customers to review planning activities and shop floor performance
  • Collaborate with order management and plant supply chain in managing execution of customer orders inside and outside standard lead time
  • Resolve imbalances between detailed production schedule and customer demand
  • Review order pipeline and compare to forecast projections. Identify and lead resolution of gaps 
  • Review forecast changes from prior month and adjust MPP on MTS items accordingly
  • Review forecast accuracy and assess impact on service and inventory
  • Identify short and long-term capacity constraints and lead constraint resolution with plant supply chain to balance demand and supply
  • Recommend mid and long-term investment requirements to meet demand plan based on rigorous analysis. Provide this input to PER’s.
  • Manage inventories for his/her product portfolios and/or plant assignments
  • Manage excess/expired/at risk inventory reviews (bucket assignments, coordinate action items) with commercial and operations function
  • Provide input and develop recommendations (data/slides) to the SIOP process for product portfolios
  • Serve as single point of contact for supply planning on the introduction and execution of new product launches and technology transfers for his/her product portfolio


Basic Qualifications: 

  • Bachelor's degree in supply chain related concentrations
  • Minimum of 8 years’ experience in supply chain
  • Experience developing master production schedules, rough cut capacity plans, and resource plans
  • Extensive knowledge and understanding of APO/SNP (SAP’s Advanced Planning and Optimization tool)
  • Demonstrated ability to provide recommendations for SIOP (demand and supply) related activities to senior management and leadership team


Preferred Knowledge, Skills and Abilities:

  • Master’s Degree in related field
  • APICS Certification
  • Lean, Agile or Six Sigma expertise
  • Project Management certification
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times


Travel Requirements:

  • Must be able to travel up to 10% of the time


Physical and Mental Requirements:

  • Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Strong excel and report development skills
  • Strong analytical skills and business acumen
  • Ability to assess opportunities in the business and apply supply chain related solutions
  • Broad perspective ability to see beyond the boundaries of his/her responsibilities or function
  • Ability to communicate and influence at all levels of the organization
  • Ability to respond quickly, present a concise recommendation and defend it
  • Strong influencing and negotiating skills
  • Ability to work independently
  • Strong learning capacity








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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