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Title:  Associate Software Reliability Engineer

Requisition ID:  46011
Date:  Jun 9, 2022

Taipei, Taiwan, TW

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:


The Associate DevOps Engineer, Digital and Transformation participates in the enhancement, hosting and maintenance of West IoT solutions. He will work with an international team to bring the power of IoT in the Pharmaceutical space, contributing to a more efficient and effective production flow as well as instrumentally contribute to West Pharma IoT internal and customer facing capabilities.


Essential Duties and Responsibilities :


  • Support the installation, configuration, and maintenance hosting of software components
  • Participate to production system monitoring to meet high availability up-time
  • Develop and maintain tooling used in West Software-Development-Life-Cycle
  • Support development and testing teams
  • Take part of maintaining and improving systems cyber-security
  • Communicate & work with local and overseas teams
  • Support senior roles to architect project from prototypes to testing
  • Other duties as assigned


Education and Experience:


  • Bachelor’s degree in Computer Science, Engineering, or equivalent preferred
  • 1+ years of related work experience a plus


Knowledge, Skills and Abilities:


  • Passion for new technologies
  • Programming knowledge
  • Networking routing & security knowledge (CCNA a plus)
  • Database experience (SQL as minimum, multiple a plus)
  • Following experience a plus:
    • Monitoring, Logging & automation tools
    • Cloud services (AWS, GCP or Azure)
    • Container Orchestration systems (Docker, K8s)
    • Encryption technologies(TLS, PKI)
  • Intermediate or better English ability (oral and writing)
  • Ability to work autonomously in a fast-paced and complex environment with a self-motivated work ethic; use sound judgment with an ability to manage multiple priorities with a sense of urgency
  • Able to comply with the company’s safety and quality policies at all times









West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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