Title:  Quality Engineer (m/f/d)

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Location: Stolberg, NRW, Germany
Reason for open role: New position
Contract Details: Full-time, permanent
Travel requirement: up to 10%
To be filled from: immediately

Contact person: Katharina Steffens

Job Description:
As part of this role, the job holder will be responsible for planning, implementing, maintaining and developing new and existing quality management systems in the German Toolshop. The job holder will be the main point of contact for quality and support quality and process improvements in the tool shop.

Your main tasks

• Planning and implementation of suitable quality management systems in the German tool store in close consultation with the management level and the technical staff of the site
• Supporting the site as an expert in all quality processes
• Planning and coordination of projects for continuous quality and process improvement
• Establishment, maintenance and further development of test equipment monitoring and calibration
• Creating suitable infrastructures for data trending and data analysis
• Planning the processing and implementation of customer complaints
• Supporting the implementation/introduction of new innovative processes and technologies
• Helping to drive site and departmental targets/KPIs in improving the cost of non-conforming quality
• Development of work instructions, regulations and forms in the area of quality control and training of personnel

Your profile

• Successfully completed engineering studies in the field of electrical engineering, mechanical engineering, measurement and control technology, physics or similar qualification
• At least 3 years of professional experience, ideally in a pharmaceutical environment or in toolmaking
• Experience with the creation of regulations (SOPs)
• Very good knowledge of statistics, measurement data processing and understanding of technical drawings
• Very good knowledge of MS Office and statistical tools, e.g. Minitab, as well as good knowledge of SAP
• Very good written and spoken German and English skills
• Further training in Six Sigma (Yellow/Green Belt) is desirable
• Customer-oriented thinking and acting, as well as high quality awareness
• Strong communication and teamwork skills, a structured, goal-oriented and efficient working style, as well as a hands-on mentality
• Conscientiousness, reliability and a sense of responsibility

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.