Title:  Supervisor, Operations

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

This is a 2nd shift position**

Job Summary

Coordinates and supervises operational tasks consistent with the vision of the company working with production, processing, facilities, and engineering personnel to meet or exceed customer expectations. Brings outside knowledge and works on the continued learning of skills to raise performance levels and participate in a team effort environment. Contributes to improve guidance standards for work processes, behavior, and performance expectations for the department.

Essential Duties and Responsibilities

• Responsible for coordinating and supervising the daily, weekly, and long-term manufacturing activities.
• Consistently participates in the plant safety program, lean initiatives, training program and HR policies. Acts as a resource for colleagues with less experience within these programs.
• Support Operational Excellence Management and participate on the OpEx initiatives.
• Participate in customer audits, customer complaint investigations, plant tours, etc. as requested or required.
•  Performs other duties as assigned based on business needs.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.
• Contributes to continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste.
• Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
•  Maintains a clean, orderly and safe workstation and environment at all times.
•  Conforms with and abides by all regulations, policies, work procedures, instruction, and safety rules.
•  Exhibits regular, reliable, punctual and predictable attendance.             

Preferred Knowledge, Skills and Abilities

• KSAs
• General knowledge of OSHA/EPA/safety regulations, manufacturing and process automation.
• Working knowledge of business and shop floor systems to effectively manage operations; prefer SAP and MS Office applications.
• Ability to read and interpret documents and drawings, specifications, safety rules, operating instructions, procedure manuals and regulatory documentation.
• Ability to write routine reports, correspondence and process documents.
• Ability to speak effectively before groups and employees in the organization.
• Ability to understand mathematical concepts such as probability and statistical inference.
• Ability to problem solve.

Basic Qualifications 

Education

• Preferred Bachelor's Degree
• Technical or business-related field Required

Work Experience

• Preferred Minimum 5 years (Sr Assoc) in a manufacturing environment  is required .
• Pharmaceutical manufacturing experience preferred.
• Experience working with Lean standards, ISO standards, FDA and cGMP.

Travel Requirements

• Estimated Amount 5%: Up to 13 business days per year #LI-CS1

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.