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Title:  Associate Planner

Requisition ID:  56759
Date:  Mar 11, 2023

St Petersburg, Florida, US

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Schedule and monitor progress of open orders from time of receipt through delivery, making recommendations and adjustments as necessary. Advise of any anticipated delays and consult with Operations to develop solution alternatives. Monitor and evaluate capacity to support operational objectives.


Essential Duties and Responsibilities:

  • Support and be a back-up as needed to the Plant Planner(s).
  • Communicate the Operation Plan to the Plant personnel through the Master Schedule and use their feedback to adjust these plans to meet customer demand.
  • Ensure timely manufacturing and shipment of all assigned products and monitoring the activities of all process related functions.
  • Act as a liaison for Manufacturing and customers, assuring that information is gathered and disseminated in a timely and accurate fashion.
  • Use the Rough-Cut Capacity and other related reports to level load the plant during slow and peak production periods.
  • Schedule customer orders, any customer change requests, and in-process production orders to meet production demand. Interface with customer service group for order status and lead time requests.
  • Oversee procurement of raw materials and supplies from suppliers.
  • Fully utilize and interface SAP to ensure complete data input and output daily to resolve any variance issues.
  • Help ensure established productively targets and KPIs are met.
  • Assist Planning Department on training tasks.
  • Performs other duties, as assigned based on business needs.
  • Model and implement 5S behaviors and work habits in daily standard of work.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual, and predictable attendance.


Education and Experience:

  • Bachelor's in Business or Technical Discipline or equivalent experience
  • 0-3 years of experience


Knowledge, Skills and Abilities:

  • Excellent computer skills – Microsoft Excel, PowerPoint, and Word; experience with MEP or ERP software. Preferably, some experience with a Manufacturing Execution system, APICS, Lean Manufacturing and SAP.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
    • List any safety requirements applicable to role within your country
  • Able to comply with the company’s quality policy at all times.
    • List any quality requirements applicable to role within your country


Travel Requirements:

  • Must be able to travel up to 5% of the time


Physical & Mental Requirements:

  • Must be able to read and write.
  • Good communication skills to interact with others in a positive manner.
  • Must be able to understand direction and adhere to established procedures
  • Must be able to perform job duties as required with limited physical demands








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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