Title:  Process Engineering Manager

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  
 

Job Summary:

• To define the strategic intent for the St Austell Process Engineering Function and contribute to the STA entity strategy
• To effectively manage the St Austell Process Engineering to ensure that the function delivers to time cost and quality in all activities
• To be accountable for all operational excellence activities within STA.

Essential Duties and Responsibilities:

• Measure and control functional costs and resources within agreed budgets to ensure the  business is fully supported.
• Responsible for driving continuous improvements through the use of lean six sigma tools
• To monitor and measure STA operational excellence
• Lead and participate in appropriate projects, product and process development
• Define departmental objectives in line with business goals
• Responsible for coordinating the introduction of new products
• Responsible for coordinating and customer product transfers
• Effectively manage the process engineering team to ensure effective service delivery
• Ensure functional legislative compliance
• Provide effective processes to the production department to ensure a quality and cost effective product is produced on time
• Ensure all customer validation requirements are met within expectations
• Be an active member of the customer facing operational team

Health, Safety & Environment

• Lead by example and get involved to ensure the overall implementation of the Safety Leadership Statement and to maintain its on-going effectiveness. Involvement includes allocation of time, budget, staffing, training, priority setting, accountability, visibility and follow up etc.
• Hold the overall responsibility for safety, health and welfare at work of employees, visitors and contractors. Responsibility to ensure that appropriate resources are made available to support the Health and Safety activities on site.
• Create a safe and healthy workplace where employees are motivated and energized to do their best each day and return safely to their families after work.
• Have a sufficient number of resources in place: HSE Leader, plus Safety Representatives within each department, Occupational Health Physician (where legally required), First Aiders, Emergency Response Resources. Provide sufficient time for them to be effective and ensure back-up plan are in place to ensure daily work is covered in case of absence.
• Support the Plant Health and Safety Committee and ensure it is actively involved in discussions, planning, decisions and actions regarding health and safety at work.
• Manage and conduct work activities in such a way as to ensure the safety, health and welfare at work of the employees.
• Manage work activities in such a way as to prevent behavior, putting employees at risk.
• Establish a performance feedback and reward systems to hold people accountable for safety and to recognize/reward safe behaviors.
• Establish a site discipline/reward system which includes compliance with Safety expectations and behaviors. Ensure discipline is used to correct repeated unsafe Safety behaviors as appropriate.
• Ensure that employees are not subject to retaliation if they report safety issues within the site or raise concerns through West’s Compliance and Ethics Helpline.
• Ensure workers receive at regular intervals health surveillance appropriate to the health and safety risks they incur at work. Health surveillance shall be introduced in accordance with national law and / or practices.
• Establish comprehensive HSE Objectives/Goals/Targets/Plans, which are documented, measured, and communicated and which are consistent with the Corporate HSE Programs, and regional/global targets.
• Ensure each department has defined departmental goals and actions plans which are consistent with the site targets. Define goals and KPI’s (leading and lagging metrics) which are cascaded down through the organization.
• Without diminishing the overall responsibility of the Managing Director, he/she shall delegate specific responsibilities of the day-to-day safety management functions to other leaders.

Each employee has the following responsibilities:

• Take reasonable care for their own safety, health and welfare and that of any other person, who may be affected by his/her acts or omissions while at work.
• Work in a safe manner and stay alert, in order to avoid injury to themselves or other employees and avoid damage to the company’s equipment and property.
• Follow all safety rules and requirements and provide feedback to co-workers working unsafely.
• Use any personal protective equipment or clothing, suitable appliance, equipment or other means for securing his/her safety, health and welfare while at work.
• They shall not perform a job that for they were not trained to perform and they shall inform their supervisor in this case. 
• Partner with management on all the provisions taken by West to ensure the safety, health and welfare of its employees.
• SEE-DO-SAY Something: Respond to unsafe conditions, unsafe acts and near misses. Apply mitigation measures, and report to supervisor.
• Stop Think Act: Discuss problems openly with colleagues and leaders before taking action in a non-routine situation.
• Employees will not intentionally or recklessly interfere with or misuse any appliance, protective clothing, equipment or other means provided.
• Each employee will attend and follow training required by West.
• Employees shall not be under the influence of intoxicating substances such as alcohol or drugs and inform their supervisor of a disease, illness or prescribed medication that may add to risk.

Quality                

• The job holder is aware of his/her special responsibility for quality according to the company’s quality policy and conducts his/her activities in accordance with the company quality policy at all times.
• It is the Quality Policy of West Pharmaceutical Services Cornwall Ltd, to plan and control its activities to ensure that all products and services conform to the requirements of our customers and provide full customer satisfaction. The principle objective is to supply products that are cost effective without prejudice to the required standard of performance, reliability and quality. Accountability for the implementation of this Policy is delegated through this job specification. All employees must conduct activities in accordance with the company Quality Policies/Procedures at all times.
• Comply with company cGMP regulations.
• Accurately record all details as required on company documents.
• Undertake all necessary training and re-training to be able to undertake all aspects of the job

Qualifications/ Skills/ Abilities: 

Minimum

• Educated to university degree level
• Six Sigma Green Belt
• ILM Level 5 or equivalent

Desirable

• Six Sigma Black Belt
• ILM level 7 or equivalent
• APM or equivalent qualification

Competencies I Authorities

• Experience of process engineering in a manufacturing environment
• Expeireince of working in a matrix management environment
• Experience in managing a team
• Experience in setting and managing budgets
• Project Management expereince
• Expereince of defining a strategy for process engineering in a manufacturing environment
• Experience in a customer facing role
• Experience in a purchasing role
• Experience of working with SAP
• Experience in validation and change control

Preferred Knowledge, Skills and Abilities:

• Team Player
• Excellent communication skills both written and verbal
• Able to develop effective working relationships
• Able to work independently and autonomoulsy
• Demonstrates a can-do attitude
• Able to coach and develop people
• Strong planning and organisational skills
• Leads by example in accordance with Wests values
• Act as a change agent

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.