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Title:  Human Resource Business Partner

Requisition ID:  59062
Date:  Nov 16, 2022

St Austell, Cornwall, GB

Department:  Human Resources



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Fixed Term Contract: 12 months 


Job Summary:

In this role, you will provide expertise and support to the business functions, departments, Managers and employees on learning and development projects, closely collaborating with all teams across the business, delivering a broad range of professional learning initiatives while ensuring continuous improvement, review and analysis of all learning and development programmes.  Additionally, you will be required to support employee engagement, compensation and benefits and recruitment.



Essential Duties and Responsibilities:

  •  Support the HR Manager UK and the business as appropriate with the implementation of ‘global’ / ‘regional’ and key ‘local’ HR projects and initiatives.
  • Support the creation and/or delivery of e-learning packages and understand e-learning techniques.
  • Perform effective and appropriate evaluation of all training programmes delivered.
  • Drive and support a consistent training approach across the business including record keeping and reporting.
  • Keep up to date/be knowledgeable on new technologies in workplace learning initiatives via professional networking & research.
  • Liaising with key stakeholders across the business in the coordination of learning initiatives.
  • Provide advice, guidance, and support to key stakeholders on all aspects of Learning & Development.
  • Develop a digital learning skillset to enable creation of digital learning initiatives.
  • Present to relevant Business functions on learning and development initiatives.
  • Consult with key stakeholders to interpret results of delivery.
  • Present at key business meetings, functions and events on L&D best practice and status updates.
  • Perform additional duties and/or assist with ad-hoc projects at the request of direct supervisor.
  • Assist with the recruitment and selection for all hourly positions (screening, interviews, aptitude tests, references, medicals, offers etc.).  Support the recruitment process for all other roles within the organization as needed.
  • Assist with employee on-boarding, ensuring robust induction and training plans are in place for all new hires.
  • Support with the identification and development of talent for succession planning and career path development.
  • Support the development of training material and competency-based assessments and requalification process if required to ensure training deliverables and competency of trainees.
  • Maintenance and continuous improvement of the HR software systems to include liaison with the relevant software suppliers and corporate IT eg (SAP HC, ADP, WTG, HR Sharepoint etc).
  • Act in accordance with the Company’s Guiding Principles and adherence to the corporate Code of Conduct.
  • Compliance to all local site Environmental, Health and Safety regulations.
  • Compliance to all local site company policies, procedures and corporate policies.
  • Other duties as assigned.




Basic Qualifications: 

  • Minimum Degree in HR or training and development discipline.


Preferred Knowledge, Skills and Abilities:

  • Self-motivated individual with a passion for and key interest in career development within Learning & Development
  • Experience in the area of learning and development, minimum of one year.
  • Excellent interpersonal skills, ability to work well within teams and independently.
  • Strong communication skills both written and verbal. Strong customer focus mind set
  • Experience with on-boarding new hires an advantage.
  • High level of personal resilience, able to remain highly effective and flexible in changing business circumstances
  • Experience with e-learning software tools an advantage.
  • Knowledge of Med-tech environment and products an advantage.
  • Strong administration & analytical skills and ability to multitask.
  • Knowledge of LMS (SuccessFactors) an advantage.
  • Proven ability to work in a busy and deadline orientated environment
  • Excellent communication skills
  • Self-starter
  • Ability to work on own initiative, pro-active
  • Strong competence in IT.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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