Title:  Supply Planning Manager

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

Drive end-to-end accountability for planning and executing production plan to meet customer demand locally & globally to achieve OTIF target and ensure material availability for production and maintaining optimum material inventory. Lead a team of SCM professional and operational team members to achieve goals.

Essential Duties and Responsibilities:

• Achieve customer service (OTIF) and inventory turns goals by collaborating with Global SCM, commercial team and other functions including site and global meeting such as SIOE, PSOM, Inventory review, to provide update, generate report for KPI and escalate issue when necessary.
• Lead and provide coaching and guidance to a team of production planners, material and inter-site buyers
• Develop master production plan based on demand forecasts, available capacity and inventory policy.
• Ensure effective coordination with the commercial department to schedule new orders, expedite or reschedule to meet customer requirements
• Ensure raw material and packaging material availability for production. Coordinate with cross function to ensure raw material tested and released on time for production. Support raw material investigation when necessary.
• Support new product introduction (TTEP) to site. Ensure new raw material, packaging material, new SKU set up are ready on time for new product implementation
• Oversee production planning and scheduling using SAP to achieve productivity and ensure timely completion of production orders.
• Review MRP outputs to ensure all required actions are managed accordingly and SAP material master data, planning parameters and production master data are maintained correctly and up to date.
• Supporting the accountability and transparency of progress through regular reporting, documentation and collection / validation of key metrics
• Monitor and optimum material (raw material, packaging material, SFG and FG) inventory levels based upon forecast, safety stock and/or strategic product importance. Minimize write off for all materials
• Benchmarking, both internal and external, to drive continuous improvement and alignment to SCM best practice
• Act as deputy for Senior SCM Manager and other duties as assigned by the manager.

Basic Qualifications: 

• Degree in Supply Chain management or equivalent.
• Minimum eight years of direct working experience in Supply Chain Management experience in a GMP or highly regulated manufacturing environment including 3 years as a people manager.

Preferred Knowledge, Skills and Abilities:

• Excellent service mindset, communication and interpersonal skill 
• Ensure highest level of integrity and confidentiality of personnel and sensitive information.
• Highly organized to follow through actions to completion under tight datelines.
• Intermediate or Advanced Excel proficiency and other MS office applications.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Able to comply with the company’s safety policy at all times.
• Able to comply with the company’s quality policy at all times.

Travel Requirements:

• No travel required.

Physical and Mental Requirements:

• Be resilient to work through processes or systems

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.