Title:  Specialist, Human Resource

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

Provide required and HR generalist services to all employees in all Singapore locations.

Essential Duties and Responsibilities:

• Handle employees' queries and requests according to standard policies, procedures and internal HR guidelines.
• Support HR operations to maintain excellent service level to business and employees.
• Plan and execute employee engagement programmes including wellbeing activities and employe focus groups to encourage and track participation and feedback.
• Collate, consolidate and maintain HR data and related information to deliver reports to internal and external stakeholders.
• Administer HR share points, HR shared folders and filing systems to support HR team on managing information and communication including job descriptions.
• Coordinate and provide support to departments on planning and execution of site total learning plan.
• Monitor and track the progress and completion of site learning plan. 
• Create, track and monitor training related grants and claims including liaison with external government or statutory bodies.
• Other duties as assigned by the manager.

Basic Qualifications: 

• Degree or diploma in any field with certification in Human Resource administration or equivalent.
• One year or less of working experience in Human Resources Function in a manufacturing or highly

        Operational environment.

Preferred Knowledge, Skills and Abilities:

• Excellent service mindset, communication (written & spoken) and interpersonal skill 
• Ensure the highest level of integrity and confidentiality of personnel and sensitive information.
• Highly organized to follow through actions to completion under tight datelines.
• Intermediate or Advanced Excel proficiency and other MS Office applications.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Able to comply with the company’s safety policy at all times.
• Able to comply with the company’s quality policy at all times.

Travel Requirements:

• No travel required.

Physical and Mental Requirements:

• Be resilient to work through ineffective processes or systems and unreasonable employee behaviours.   
• Long hours including readiness to stagger working hours to interface and engage with employees in permanent night shifts.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.