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Title:  Senior Manager, Supply Chain Management

Requisition ID:  64071
Date:  Feb 10, 2024

Singapore, Singapore, SG

Department:  Supply Chain

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

Responsible for leading the entire Supply Chain team (Planning, Purchasing, Shipping and Warehousing) to achieve plant KPIs and business objectives and build a strong West culture in the areas of teamwork, quality, safety and continuous improvement, customer satisfaction as well as enforce and uphold the West code of Business conduct and ethics/compliance practices.  Serve as a key member in the plant management team to establish plant-wide strategies and policies.  Lead and work closely with the Plant Director and supporting function leaders to strategize and develop resources competencies and capabilities to support capacity increase & growth in line with Singapore Strategic plan as a HVP site and Global initiatives such as Automation and technology transfers.  Collaborate with global/regional Supply Chain teams to share, establish and implement best practices in the plant. 


Essential Duties and Responsibilities:

  • Strategize and develop resources competencies and capabilities to support capacity increase & growth in line with Singapore Strategic plan as a HVP site and Global initiatives such as Automation and technology transfers
  • Work with various functions and provide guidance to the respective sections to achieve the plant KPIs and business objectives, i.e safety, quality, productivity, discipline and 5S, policy implementation, people competencies , customer satisfaction, financial performance etc.
  • Collaborate with global/regional supply chain network to share, establish and implement best practices in the plant.
  • Collaborate with regional and global Sales & Operations (S&OP) team to reconcile capacity planning and mitigate capacity issues
  • Work closely with Procurement to manage ongoing suppliers and sub-contractor relationship to ensure cost efficiency and optimum service levels 
  • Support regional supply chain initiatives/projects
  • Initiate and/or lead LEAN projects to reduce lead time and improve delivery service (OTIF)
  • Strategize equipment and tooling utilization and recommend additional purchases through capacity analysis data
  • Inventory management to achieve target turns and inventory value
  • Strategize and optimize warehousing and freight costs
  • Create a motivated workforce and a high-performance culture that is passionate on teamwork, continuous improvement, learning & coaching, creative and innovative
  • Ensure SAP Master Data accuracy and updated
  • Drive training and development programs for the department to improve people skills, knowledge, competency and job satisfaction to achieve high performance team
  • Responsible for warehousing management including 3rd party warehouse and ensure effective manpower deployment and optimum space utilization
  • Support and conduct internal or external audits according to ISO9001/ISO15378
  • Promote and support West’s community services and involvement eg West without Borders
  • Enforce and uphold the West code of business conduct and ethics/compliance practices
  • Support sustainability initiatives in the area of environment protection through recycle, reuse and reduce program
  • Uphold WEST core values
  • Other tasks as assigned by supervisor
  • Other duties as assigned by the manager.


Basic Qualifications: 

  • Minimum Degree in Supply Chain, Operations Management, Business, Engineering or equivalent
  • Minimum 10 years experience in supply chain in a manufacturing environment, with minimum 5 years of supervision/management responsibility
  • Hands-on proficiency in SAP PP/MM module
  • Knowledge of pharmaceutical/medical device manufacturing and experience in cGMP would be an advantage.


Preferred Knowledge, Skills and Abilities:

  • Demonstrated ability to develop and utilize data, metrics and continuous improvement tools to consistently achieve organizational objectives
  • Experience in Lean methodologies in improving supply chain KPIs an added advantage
  • Certified Green/Black Belt preferred
  • Possess good interpersonal, analytical and communication skills.  A strong team player
  • Possess strong leadership qualities
  • Good written and oral communication skills. 
  • Able to comply with the company’s safety and quality policy at all times


Travel Requirements:

  • Occasional travel may be required


Physical and Mental Requirements:

  • Sedentary


West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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