Title:  Production Training Lead, Ops, Jurong

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

This role is expected to enable trainers, curriculum developers and employees to deliver and improve overall safety, quality, delivery, compliance needs and employee development.

Essential Duties and Responsibilities:

• Partner with engineers to create & develop training materials and ensure it is aligned with business need compliance, operational and industry standards.
• Develop JIBS (Job Instruction Breakdown sheet) and assessment tools such as theoretical test, with respect to individual skill sets involved.
• Conduct training and assessment in accordance to JIBS training materials.
• Design and develop comprehensive training programs that address skill gaps and improve employee performance.
• Facilitate training sessions using various methods such as classroom training and one-on-one coaching to support employee’s participation.
• Develop metrics to track and evaluate effectiveness of training programs and training outcomes to identify improvements for future sessions.
• Coordinate with department heads and people managers to align training with business objectives by applying specific training needs analysis and implementation process.
• Regularly update training programs to reflect changes in company policies, procedures, and technologies, if there is any.
• Maintain production training documentation, materials and other related items to meet audit, compliance and employees’ training needs. 
• Other duties as assigned.

Basic Qualifications: 

• Recognized higher NITEC or diploma with 2 to 3 years of relevant work experience
• LSS - White Belt Training

Preferred Knowledge, Skills and Abilities:

• Able to strictly adhere with all relevant standard operating procedures as per Company policy
• Support and contribute to Lean Six Sigma (LSS) programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
  • GMP/GDP Compliance and Application for all work processes, Job-related SOI/WIs, as assigned in Learning Management System (LMS)

• Demonstrate communication, training and leadership skills desired in a role

Travel Requirements:

• No travel required

Physical and Mental Requirements:

• Physical (Medium) - exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.
• Noise level in the work environment is usually light to moderate. Hearing protection is required.
• Frequently required to stand for long period of time
• Regularly uses hands and fingers to handle and operate machine controls, objects, tools and jigs
• Must be able to understand direction and adhere to established procedures
• 20/30 Vision minimum, at near and/or far with at least one eye with or without corrective lenses and no color deficiency
• Maybe required to work overtime and/or irregular hours and/or on irregular days to complete assignments and meet business need

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.