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Title:  Lab Manager

Requisition ID:  65027
Date:  May 1, 2024

Singapore, Singapore, SG

Department:  Laboratory

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will manage the Singapore laboratory operation, lead, develop the laboratory team and contribute to the global laboratory initiatives and activities.


Essential Duties and Responsibilities:

  • Develop and implement the local laboratory strategy (laboratory resource, laboratory budget and Capex plan), in accordance with the global site lab strategy and local site strategy, based on local and global sample volume demand forecast.
  • Lead laboratory operations:
    • Manage the testing of all routine in-coming, & final release of materials & products
    • Manage regular monitoring testing of cleanrooms & water systems.
    • Manage all non-routine analyses requested by Production, Process departments & customers
    • Support audits (internal and external)
  • Lead and develop the laboratory personnel to maximize productivity & efficiency by building a strong team & morale. Recruit and ensure proper training of all lab staff.
  • Build up the YBB testing capacity in Singapore Laboratory and support the West network to perform YBB testing.
  • Maintain & improve quality systems in the laboratory - OOS, deviations, change control, documentation, and others.
  • Be responsible for maintaining the laboratory facilities, instrumentation, & chemical inventory for proper functioning of the laboratory, while maintaining quality and safety expectations.
  • Participate and support the locate site management and global lab activities.
  • Represent the Singapore Laboratory in projects and meetings on local, regional, and global level.
  • Lead and support test method transfers and implement global harmonized test methods.
  • Drive continuous improvement for laboratory processes with regards to efficiency, compliance, and safety.
  • Quality: The job holder is aware of his/her special responsibility for quality and conducts his/her activities in accordance with the Company quality policy at all times by (i) ensuring Good Manufacturing / Laboratory Practices are in place, (ii) ensuring all documents used are up-to-date and proper records are kept, (iii) ensuring compliance to GMP requirements for the laboratory, (iv) advancing best practices in Data Integrity.
  • SOP: The job holder is aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Safety: The job holder is aware of his/her special responsibility towards health and safety in accordance with the company’s safety policy at all times by (i) ensuring safety rules are adhered to at all times, (ii) ensuring personnel in the laboratory are donned with the appropriate Personal Protective Equipment (PPE)
  • Lean: Support & contribute actively to the Lean Sigma Programs & activities towards delivery of the set target by (i) leading in lean initiatives in the laboratory, (ii) supporting lean initiatives in the plant
  • Any other relevant duties as assigned by the Regional Manager


Basic Qualifications: 

  • Master’s degree in chemistry or similar discipline
  • Minimum of 8 years’ experience in a pharmaceutical or biomedical industry or 10 years in laboratory management in manufacturing environment
  • Minimum of 5 years’ experience in leadership roles, including managing other leadership roles


Preferred Knowledge, Skills and Abilities:

  • Familiarity with cGMP & GLP
  • Strong leadership qualities
  • Effective communication & interpersonal skills
  • Laboratory management experience in a chemical or pharmaceutical environment
  • Proficiency in English language (speak/read/write)
  • Basic understanding of microbiology beneficial


Travel Requirements:

  • n/a



West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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