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Title:  HR Specialist

Requisition ID:  61062
Date:  Mar 10, 2023

Singapore, Singapore, SG

Department:  Human Resources



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role you will be a part of the HR team partnering the HR Manager and/or hiring managers in managing the end-to-end recruitment cycle for all non-professional level positions in Singapore manufacturing operations.  As a subject matter expert, you will also provide expertise advice, support and analytical data on talent acquisition to both internal stakeholders. 


Essential Duties and Responsibilities

  • Responsible for the end-to-end recruitment activities for blue collars operators and technicians through a consultative approach in resolving hiring needs.
  • Gather market information to increase West’s competitiveness with the latest compensation and benefits data.
  • Plan and forecast hiring needs through strategic alignment with the business.
  • Perform sourcing, pre-screening, selection, interview and coordinate on-site interview sessions with the stakeholders. 
  • Ensure timely job postings and responses to applicants.
  • Source and participate in external recruitment events for brand awareness and conduct interview sessions.
  • Promote company brand awareness and engage with various institutions and government agencies for attracting candidates to build local core workforce.
  • Support off-boarding process for hourly employees and analyze the attrition trend etc and identify risks factors from the analysis and provide resolution but not limited to attracting and retention.
  • Accurately track and report recruitment activity data to support HR metrics.
  • Lead and/or participate in special, global/HR related projects and perform other duties as assigned based on business needs.


Education and Experience:

  • Bachelor’s degree or equivalent experience in Business or related fields
  • 5 – 8 years of HR experience in an MNC environment with minimum 3 years of end-to-end recruitment experience.
  • Prior recruiting experience from recruitment agency, pharmaceutical, medical device and/or healthcare related industries will be highly advantageous but not mandatory.


Knowledge, Skills and Abilities:

  • Language - Strong written and verbal proficiency in English
  • Legal – Familiar with local legislation and tripartite guidelines related to the talent acquisition process.
  • Stakeholder Management – ability to effectively prioritize and manage both internal and external stakeholders and candidates.
  • Drive for Results/Closure – strong follow up skills with a healthy sense of urgency to close positions in the most effective manner.
  • Resilience and Prioritizing - has an open mind and flexibility to adapt and refine approaches to thrive in an environment with numerous stakeholders.
  • Technology Savvy – strong computer skills in Microsoft Office applications, ATS and technology/portals commonly used for recruiting.
  • Creativity – Ability to think-out-of-the-box and beyond the usual channels/tactics to compete for talents in the market.
  • Able and is aware of all relevant SOPs as per Company policy and as they are related to the position covered by this Job Description
  • Support and contribute in Lean Six Sigma programs and activities towards delivery of the set target.
  • Able to comply with the company’s safety policy at all times.
  • Able to comply with the company’s quality policy at all times.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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