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Title:  Manufacturing Quality Engineer Temp.

Requisition ID:  61341
Date:  May 24, 2023

Shlomi, Central district, IL

Department:  Quality



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:


In this role, the Manufacturing Quality Engineer will own all activities at one of the subcontractors (West Israel's production processes are carried out by subcontractors), supports the validation process, and provides quality oversight to the engineering department while working within a multi-functional team environment for medical devices.  The Manufacturing Quality Engineer will lead projects and tasks, from product validation through transfer to the production and play an active role to ensure products meet quality standards consistent with internal procedures and acceptance criteria.

Additionally, this role will identify and implement improvements to the production processes.

The Manufacturing Quality Engineer will be the products and production focal point for our sub-contractors and will be responsible for projects related to the production and machines, including training, audits, stop and renew the production.


Essential Duties and Responsibilities:


  1. General
    • Exhibit a strong “quality first” mentality and ensure that product and quality are held to the highest standard.
    • Meet company and departmental goals in the continuous improvement of all products, services and processes.
    • Work cross-functionally with individuals or extended teams to provide guidance and ensure success of projects.
  2. Documentation
    • Responsible to write, review and approve pilot documents (including reports).
    • write and approve various department and production procedures and forms.
  3. Production
    • Lead investigation processes for deviations and nonconformities in production and create analysis reports.
    • Responsible to train the sub-contractors according QA procedures and VoE.
    • Supports special processes such as sorting or rework in production.
    • Own on all production activities at one of the subcontractors to ensure manufacturing is held according to West procedures and GMP/GDP standards.
    • Responsible for stopping and renewing production with accordance to West requirements and with MQ manager approval.
    • Manage production relates projects and act as MQ focal point in various internal and external projects- such as Data Integrity, CoPQ, production improvement plans, etc.
    • Provide Quality oversight of validation activities and processes.
    • Lead pilot processes which include change and approval of quality aspects in pilot protocols and reports and assure that pilot processes are conducted according to West guidance and protocols.
    • Attend production pilot meetings as the MQ focal point.


Basic Qualifications: 


  • B.Sc. in Engineering or Science required.
  • Minimum 3 years of experience in Quality Engineering positions preferably in Medical Device & Production lifecycle.
  • Relevant work history and/or experience may be considered in lieu of degree.
  • Experience with production processes and process controls
  • Experience with sub-contractors’ interface and meeting customer expectations
  • Experience with Medical Device, Validation Activities, Risk Management, Product Transfer to production is an advantage.
  • Working knowledge of quality systems such as ISO 13485, 21 CFR 820, ISO 14971, MDSAP
  • Must have very good interpersonal skills.
  • Ability to work independently, multi-task and thrive in fast-paced environment.
  • Problem solving including root cause failure analysis methods.


Preferred Knowledge, languages, Skills and Abilities:

  • Graduate degree in Engineering
  • Previous experience with MasterControl, Share Point, SAP, Teamcenter- a plus
  • Adaptable to changes in the work environment, manage competing demands and deal with frequent change, delays or unexpected events.
  • Must maintain the ability to work well with others in a variety of situations
  • Maintain high attention to detail, accuracy, and overall quality of work
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize
  • Effectively communicate and interface with various levels internally and with customers
  • Certified auditor- a plus



Travel Requirements:


  • None


Physical & Mental Requirements:


  1. Very Heavy/ Heavy/ Medium/ Light/ Sedentary: Sedentary
  2. List any mental requirements: communication, quick decision making, interpreting data, reading or writing, must be able to express or exchange ideas with employees, must be able to understand direction and adhere to established procedures.



Delegation/s (Title): Senior Engineer Quality Manufacturing TL







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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