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Title:  Warehouse Manager

Requisition ID:  62729
Date:  Sep 7, 2023

Scottsdale, Arizona, US

Department:  Supply Chain


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  


Job Summary:

In this role, you will have responsibility and accountability for the site Warehouse organization as part of West Pharmaceutical Services in Scottsdale, Arizona.


Essential Duties and Responsibilities:

  • Warehouse Management – lead the local warehouse team from all functions (logistics, production planning, material control, procurement, warehousing, imp/exp shipments).
  • Collaborate with local Supply Chain on cross organization to achieve business targets.
  • Manage and monitor the day2day warehouse activities ensuring business goals and KPI’s are met.
  • Inventory management (raw materials and finish goods) to meet business policies and financial targets.
  • Shipments and products delivery - achieve KPI’s for OTIF(R), OTIF(P), inventory turnover. Lead Time and other relevant KPI’s, periodic reporting of Supply Chain KPI’s.
  • Responsible for identifying opportunities to improve customer service, quality (COPQ), safety performance, scrap reduction or other ways to reduce manufacturing costs by using effective management (Lean).
  • Provides and participates in weekly and monthly reporting and ongoing measurement of site results.
  • Prepare 1 year strategic plan to ensure productions readiness for future demand..
  • Plan & coordinate production activity to utilize the available production capacity as efficiently as possible.
  • Constant review and evaluation of costs to promote & maximize profitability.
  • Ensure compliance to regulatory requirements with regards to supply chain management.
  • Leading and mentoring operational excellence programs for the supply chain team.
  • Ensure ongoing motivation and engagement of all employees across the key functions to ensure business continuity and ongoing product supply in a challenging change environment.


Basic Qualifications:

  • Experience: 7-10 years+ experience in Supply Chain management in the medical device/pharma/plastics injection industry preferred. Prior manufacturing experience in an industrial setting required
  • Ability to directly supervise up to 30 employees.
  • Experience in lean manufacturing systems and costs savings programs which affect company financial and growth plans.



Preferred Knowledge, Skills and Abilities:

  • Education: Bachelor’s degree in business, engineering, or supply chain management.
  • Pro-active approach, takes action when needed.
  • Possess excellent negotiation and conflict resolution skills.
  • Proficient in computer use including Microsoft Office/Working experience in ERP environment.
  • Excellent written and verbal communication skills.
  • Support and contribute in Lean Six Sigma programs and activities towards delivery of the set target.
  • Ability to operate in a high pace environment.
  • Able to always comply with the company’s safety policy.
  • Fluent in English Reading/ Writing/ Talking.


Travel Requirements:

  • Must be able to travel up to 3% of the time


Physical & Mental Requirements:


  • Very Heavy/ Heavy/ Medium/ Light/ Sedentary: Sedentary
  • List any mental requirements: communication, quick decision making, interpreting data, reading, or writing, must be able to express or exchange ideas with employees; leadership skills, must be able to understand direction and adhere to established procedures. Ability to be on call is required. Occasionally required to work on different time zones








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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