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Title:  Warehouse Manager

Requisition ID:  60341
Date:  Mar 5, 2023

Scottsdale, Arizona, US

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Manage the physical location of goods within the warehouse space of an internal and external warehouse. Responsible for overseeing the efficient receipt, storage, and dispatch of a range of goods. Responsible for a vital part of the supply chain process, manage people, processes, and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.


Essential Duties and Responsibilities:

  • Liaison with transport companies, suppliers, and internal customers.
  • Coordinates flow of material through Internal and External warehouses to ensure prompt supply of materials needed to meet requirements of production.
  • Manages the daily activities of Warehouse Supervisor, WH Coordinators, Logistic Coordinator, and Warehouse Material Handlers on respective shifts.
  • Fully utilize and interface with SAP to ensure complete data input and output daily and identify and resolve any variance issues.
  • Oversee and direct all aspects of cycle count activities
  • Oversee procurement of raw materials and supplies from suppliers.
  • Identifies and reviews expired materials for discarding, after review with Finance Dept. and Supply Chain Manager
  • Recommends, initiates, and implements projects to continuously improve inventory flow, processes, and work environment to ensure quality levels. Assist direct reports in troubleshooting and problem solving.
  • Communicate with the other shifts, as required, the status of inventory flow and any other matters that might have an impact on the job.
  • Manage the set-up of External Warehouse and the planning of future warehouse capacity requirements.
  • Ensure established productivity targets and KPIs are met.
  • Model and implement 5S behaviors and work habits in daily standard of work.
  • Observe and support all safety rules and regulations as defined by site and corporate EHS policies.
  • In addition, develop personal/departmental goals and objectives and provide constructive feedback regarding previous performance with each employee through an annual review.


Basic Qualifications: 

  • Bachelor’s degree in Business Administration, Management, Logistics, or equivalent.
  • 8+ years Minimum experience preferred within warehouse environment
  • Experience in managing 15+ direct employees
  • Ability to prioritize, work independently and make judgement calls


Preferred Knowledge, Skills and Abilities:

  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Proficiency with SAP and Microsoft Office preferred
  • Able to always comply with the company’s safety policy
  • Must be able to understand direction and adhere to established procedures.
  • Must have strong communication and active listening skills.



Travel Requirements:

  • Must be able to travel up to 10% of the time

Physical and Mental Requirements:

  • Must be able to lift up to 25 lbs. continuously and up to 35 lbs. to 50 lbs. occasionally.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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