Title:  Technical Operator

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

Technical Operator has up to 3 years’ experience in a manufacturing operations role and is an entry level technical position supporting Engineering and Technician activity. Responsible for supporting the production activities, industrialization products, and continuous improvement initiatives in existing platform products within the proprietary product value streams in Operations, under appropriate guidance and leadership

Essential Duties and Responsibilities:

• Assists production in maintaining quality of finished product through proper machine operation, basic alarm resets, and troubleshooting.

• Assists Tech and Engineering in maintaining spare parts inventory with a proper cataloging of parts.
• Identify and resolve potential safety hazards.
• Process auditing and documentation.
• Contributes to continuous improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
• Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
• Maintains a clean, orderly and safe workstation and environment at all times.
• Conforms with and abides by all regulations, policies, work procedures, and safety rules.
• Exhibits regular, reliable, punctual and predictable attendance. Performs additional duties as assigned by  supervisor.
• Ability to identify when to clean molds/tools
• Ability to fill in break hours as needed
• Begin observing machine theory and layouts of assembly lines, resin feeder systems
• Understanding of material handling processes
• Performs other duties as assigned based on business needs.

Basic Qualifications: 

• High School or Equivalent
• 3 - 5 Years of manufacturing experience

Preferred Knowledge, Skills and Abilities:

• Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form 
• Willing to work overtime as needed

• Medical device development and injection molding manufacturing background preferred
• Must have effective problem solving and interpersonal skills.

Travel Requirements:

• None

Physical & Mental Requirements:

• Must be able to perform job duties as required with limited physical demands within clean room manufacturing requirement.

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West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.