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Title:  Technical Operator- 12 Hour Morning Shift

Requisition ID:  60469
Date:  May 18, 2023

Scottsdale, Arizona, US

Department:  Operations



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:


Technical Operator has up to 3 years’ experience in a manufacturing operations role and is an entry level technical position supporting Engineering and Technician activity. Responsible for supporting the production activities, industrialization products, and continuous improvement initiatives in existing platform products within the proprietary product value streams in Operations, under appropriate guidance and leadership


Essential Duties and Responsibilities:

  • Assists production in maintaining quality of finished product through proper machine operation, basic alarm resets, and troubleshooting.
  • Assists Tech and Engineering in maintaining spare parts inventory with a proper cataloging of parts.
  • Identify and resolve potential safety hazards.
  • Process auditing and documentation.
  • Contributes to continuous improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly and safe workstation and environment at all times.
  • Conforms with and abides by all regulations, policies, work procedures, and safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance. Performs additional duties as assigned by  supervisor.
  • Ability to identify when to clean molds/tools
  • Ability to fill in break hours as needed
  • Begin observing machine theory and layouts of assembly lines, resin feeder systems
  • Understanding of material handling processes
  • Performs other duties as assigned based on business needs.


Basic Qualifications: 

  • High School or Equivalent
  • 3 - 5 Years of manufacturing experience



Preferred Knowledge, Skills and Abilities:

  • Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form 
  • Willing to work overtime as needed
  • Medical device development and injection molding manufacturing background preferred
  • Must have effective problem solving and interpersonal skills.

Travel Requirements:

  • None


Physical & Mental Requirements:

  • Must be able to perform job duties as required with limited physical demands within clean room manufacturing requirement.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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