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Title:  Sr. Product Systems Engineer

Requisition ID:  60290
Date:  Feb 23, 2024

Scottsdale, Arizona, US

Department:  R&D

Onsite Position


Who We Are:

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role, you will be leading the technical activities of a development project for a multi-disciplinary medical device. As such, you will collaborate with local and global functional groups, stakeholders and management to deliver project goals and meet project milestones


Essential Duties and Responsibilities:

  • Manage and lead technical activities of a multi-disciplinary project, examine solutions based on functionality, quality, and cost.
  • Characterize system and/or sub-system inputs, outputs and functionality, utilize analytical skills and develop simulation tools to define appropriate product specifications, and system reliability.
  • Conduct root cause investigations with little or no guidance.
  • Utilize knowledge and experience to perform scientific studies using various lab equipment.
  • Point of contact for technical product related interactions and discussions. Provide technical expertise and communication both internally and externally.
  • Interface and collaborate with other West functional groups (R&D, Regulatory, Quality, Operations, etc.) and customers during the product development process as well as throughout customer acquisition and adoption, to assure product development according to customer needs, quality requirements and business priorities.
  • Implement Systems Engineering best practices for methodology, attend Systems Engineering training, and conduct necessary training for R&D staff as methodology is established.
  • Mentor and guide system engineers
  • Keep manager advised of all work status, workload, problems, and progress as related to work assignments.
  • Other duties as assigned


Basic Qualifications: 

  • Education- Bachelor’s degree required with an emphasis in Engineering or Science
  • A minimum of 5-8 years of work-related experience required


Preferred Knowledge, Skills and Abilities:

  • Proven experience in system modeling and characterization
  • Proven experience in root cause analysis and product reliability engineering
  • Hands-on design experience with test set-up, and lab simulation tools
  • Background in R&D of multi-disciplinary medical device
  • Familiarity with ISO-11608, IEC-60601, IEC-62304, ISO-14971 is an advantage
  • Skills: Team player, responsible, creative, organized, able to work in a dynamic environment
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target


Travel Requirements:

  • Must be able to travel up to 10% of the time


Physical and Mental Requirements:

  • Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
  • Demonstrated ability to exercise independent judgment, driving for solutions and supporting decisions required to resolve problems related to general & technical aspects of the product/program
  • Must be able to express or exchange ideas with employees as well as external stakeholders; Must be able to understand direction and adhere to established procedures and prioritization



West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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