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Title:  Process Technician

Requisition ID:  61722
Date:  May 25, 2023

Scottsdale, Arizona, US

Department:  Operations

This is a night shift position. 


Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


POSITION SUMMARY: Acting with minimum supervision to ensure that the molding and extrusion processes are operating at maximum output while maintaining highest quality.


  • Prepare molds / molding press for production operation including but not limited to set-up, clean-up and conditioning runs and eccentricity checks
  • Ensure injection molding machines, auxiliary equipment and connected automated systems are set to regulation parameters, meet quality standards and all production goals.
  • Set up and start up molding machines, read blueprints, and check products with calipers, optical comparators, and other testing methods and devices.
  • Perform or assist with molding press line clears if required.
  • Monitors scrap rates and cycle time.
  • Develops, recommends, and implements corrective action to improve efficiencies.
  • Perform and or assist with mold changes on all types of molding presses
  • Perform installation, removal, delivery, retrieval, transport or molds and other associated machinery and equipment; assuring that adequate materials and equipment are at the required location in order to perform this work in the safest, most effective and most efficient manner possible
  • Troubleshoot, problem solve, relieve operators, apply solution as required or requested and ensure processes are running within the predetermined control parameters. This will include making adjustments within allowable limits and/or evaluating operator techniques and/or evaluating materials to assure acceptable products
  • Monitoring the SPC data and control charts for quality
  • Work with mold cleaning to determine and optimization of various task such as:  length of time between mold cleaning, the best type of surface preparation for each mold and product, and to continue to work on faster mold changeovers.
  • Initiate & write Tooling Repair Request when pins, bushings, mold, or mold cavity need to be replaced. 
  • Assist Engineering and maintenance as requested
  • Operate Forklifts if required
  • Must have working knowledge of machinery, including hydraulics, electrical and solid state components and secondary equipment such as grinders, trim presses, chillers.
  • Performs other duties as assigned based on business needs.
  • Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.


The job descriptions reflect the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all of the work requirements that may be inherent in the job.



Education: High School or Equivalent 

  • Prefer Associates degree or working toward degree in technical discipline

Experience: 3-5 years

  • Minimum: Must currently hold or previously held molding / automation certification
  • Preferred  Two years of experience in molding operations or related mechanical / automation experience required.
  • Must be able to independently problem solve technical and/or mechanical issues
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence 
  • Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form 
  • Ability to work with various computer software programs and manage multiple priorities
  • Willing to work overtime as needed
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
  • Certification in First Aid/CPR
  • Able to comply with the company’s safety and quality policy at all times

Direct/Indirect Reports:  None


  • Manufacturing environment
  • Occasionally required to work on different shifts.
  • Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.
  • Must be able lift and/or move up to 50 pounds during mold setups and removals
  • Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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