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Title:  Metrology Engineer

Requisition ID:  61305
Date:  Nov 26, 2023

Scottsdale, Arizona, US

Department:  Quality

Who We Are:


Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Maintain a safe work environment and ensure compliance with quality objectives and policies. Work with business leads to develop, implement, and maintain programs and enhance solutions for customer base. Fluent with coordinate measurement machines (CMMs) and/or optical gaging products (OGPs) programming and operation. Firm understanding of GR&Rs. Ability to interpret and apply GD&T. Knowledge of metrology and mechanical inspection. Possess excellent oral and written communication skills; displays good documentation practices. Experience with quality software and inspections. Provide knowledge on the set up and operation of metrology equipment and assist in technical guidance and fault diagnosis. Write metrology requirements/specification to support validation activities in line with business needs. Lead and/or participate in continual improvement projects.


Essential Duties and Responsibilities:

  • Provide support to manufacturing and design areas in development of appropriate measurement methods, including implementing of new methods, analyzing existing measurement methods, and executing training as required.
  • Lead, develop and support measurement methods in compliance with quality regulations (ISO 9001, ISO 13485, 21 CFR Part 820 GMPs)
  • Cleanroom sustaining for metrology equipment.
  • Create, maintain, and where necessary, optimize tool recipes, working with Product Engineering and Operations to understand requirements.
  • Support additional, non-standard metrology requests as part of product development and root cause investigations (i.e. disposition lot with OOS measurements or lots where measurements have failed)
  • Perform GR&Rs and comparison studies.  Generate summary reports.
  • Administration of equipment calibration and program maintenance
  • Programming CMM, OGP, and Zeiss Metronome CT machines.  Knowledge of:
    • PC-DMIS (CMM and Optiv)
    • Calypso (CMM and CT scan)
    • Volume Graphics (CT scan)
    • MeasureX (OGP)
    • Zone3 (OGP)
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual, and predictable attendance.
  • Contributes to continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly, and safe workstation and environment always.
  • Performs other duties as assigned based on business needs.

Basic Qualifications: 

  • Education or Equivalent Experience: Bachelor’s Degree or equivalent
  • Experience: 3-5yrs manufacturing experience



Preferred Knowledge, Skills, and Abilities:

  • Basic understanding of CAD packages
  • Experience programming one or more of these OGP, Zeiss, or Hexagon measurement systems
  • Statistical Skills using MINITAB:
    • GR&R
    • Hypothesis testing
    • Data Analysis
  • Computer Skills
    • Minitab
    • MS Office applications
    • PC-DMIS
    • Calypso
    • MeasureX
    • Zone3
    • Volume Graphics
    • SolidWorks
  • Proficiency reading engineering drawings and specifications.
  • Ability to meet deadlines.
  • Excellent communication ability
  • Strong problem-solving skills, Six Sigma a plus
  • Strong understanding of Geometric Dimensioning and Tolerancing (GD&T)
  • Demonstrate understanding of QC and/or Six Sigma skills such as Control, Run, and Pareto Charts, Histogram, Scatter Plot, Gantt chart, Fishbone Analysis and Process Capability.
  • Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target
  • Able to always comply with the company’s safety policy.
  • Able to always comply with the company’s quality policy.


Travel Requirements:

  • None


Physical and Mental Requirements:

  • Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
  • May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear audible alarms from distances up to 150ft.
  • The ability to be able to lift and carry various items up to 50lbs. Medium – exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects



West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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