Apply now »

Title:  Manager, Human Resources, SDC

Requisition ID:  63203
Date:  Sep 15, 2023

Scottsdale, Arizona, US

Department:  Human Resources


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  


This is an onsite/hybrid role. To be considered you must live within 50 miles of the site.


Job Summary:

The HR Manager at West’s Scottsdale Development Center (SDC) serves as a trusted HR advisor and partner to business functions such as R&D and Quality. In collaboration with HR leaders and Centers of Excellence (COEs), this role provides comprehensive support to senior leaders, managers, and employees at SDC, aligned with our defined HR strategy and principles. This position encompasses a wide range of responsibilities, including onboarding, offboarding, legal and employee relations, training, culture and engagement, performance management, job description management, compensation, and benefits.


Essential Duties and Responsibilities:

  • Collaborate closely with business leaders to provide strategic and tactical HR support, delivering effective solutions aligned with organizational goals.
  • Utilize expertise and experience in various HR areas, including performance management, onboarding, offboarding, compensation planning, training, benefits, and payroll. Offer advice, clarification, and follow-up on policies, procedures, benefits, and payroll-related matters for employees, managers, and global HR partners.
  • Partner with Talent Acquisition to ensure staffing needs are met, reviewing and approving job descriptions, requisitions, and offers. Provide guidance to hiring managers on the offer process, conducting a comprehensive analysis and proposing competitive offers.
  • Take the lead in managing and resolving employee relations concerns, conducting thorough and objective investigations when necessary.
  • Stay up-to -date and ensure compliance with employment-related laws and regulations, providing timely updates to management as needed.
  • Collaborate with HR Centers of Excellence (COEs) to provide guidance on performance management, development planning, and compensation planning. 
  • Manage and support the development planning process, working closely with employees and managers to identify growth opportunities and create individualized development plans.
  • Drive talent management initiatives, including talent assessments, succession planning, and high-potential development programs, to ensure a strong pipeline of future leaders.
  • Generate reports on hires, terminations, and performance appraisals, leveraging data insights and analytics to support business decisions that enhance organizational effectiveness.
  • Continuously monitor employee sentiment and contribute to the development of programs and events that promote motivation, engagement, and retention.
  • Assist in the development and interpretation of HR policies, procedures, guidelines, and programs, ensuring alignment with the global West organization.
  • Lead or participate in local, regional, and global HR projects as required.
  • Perform additional duties as assigned to meet evolving business needs.


Basic Qualifications: 

  • Bachelor's in Business, HR, or related field
  • Experience:  Minimum 8 years of relevant, progressive work experience


Preferred Knowledge, Skills, and Abilities:

  • Master’s degree or MBA preferred
  • Able to be aware of all relevant SOPs as per company policy as they are related to the position covered by this Job Description.
  • Able to always comply with the company’s safety and quality policies.


Travel Requirements:

  • Limited Travel- up to 5% of the time.


Physical and Mental Requirements:

  • Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
  • Ability to effectively communicate and comprehend complex ideas and concepts.
  • Use written and oral communication skills.
  • Read and interpret data, information, and documents.
  • Must maintain the ability to work well with others in a variety of situations.
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize.
  • Ability to make independent and sound judgments.
  • Observe and interpret situations, analyze and solve problems







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Apply now »