Title:  HR Specialist

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

Job Summary:

The Specialist, Human Resources collaborates closely with the local HR Manager and HR Centers of Excellence (COEs) to deliver comprehensive HR support to managers and employees at West’s Scottsdale Development Center (SDC). This position reports to the HR Manager, and the primary responsibilities encompass various HR functions, including onboarding, offboarding, and data management. This entails performing HRIS data entry, maintaining systems and efiles, and conducting audits of files and data.

Essential Duties and Responsibilities:

• Manage the end-to-end process of new hire setup and onboarding, identifying areas for improvement and making recommendations for enhancement.

• Develop and facilitate engaging new hire orientation programs to ensure a smooth and positive onboarding experience.
• Address and promptly resolve inquiries and concerns from employees and managers pertaining to payroll, benefits/insurance, and Employee Self Service, providing accurate and helpful information.
• Interpret HR policies, ensuring consistent application and compliance across the organization.
• Oversee the execution of the university hiring program, attracting top talent and coordinating the recruitment process.
• Manage the offboarding process for departing employees, ensuring a smooth transition and adherence to policies and procedures. This includes conducting exit interviews, coordinating the return of company property, and updating HR systems and records accordingly.
• Maintain HR paperwork and systems, including data entry for new hires, transfers, pay, badging, termination, and other HR-related transactions. Additionally, manage filing, postings, and announcements to ensure accurate and timely information dissemination.
• Ensure meticulous record-keeping by maintaining employee records in the HR systems and regularly updating employee files.
• Provide comprehensive administrative support, including but not limited to mailings, scheduling, distributing information, preparing HR documents, generating reports, and other tasks as required.
• Serve as a backup for the Learning Management System (LMS) Administrator, supporting LMS functions as needed.
• Collaborate with the HR Manager to implement and execute culture, engagement, and Diversity, Equity, and Inclusion (DEI) initiatives and events.
• Undertake special projects and additional duties as assigned, based on evolving business needs.

Basic Qualifications: 

• Bachelor’s degree in HR, business, or related field (or equivalent experience)
• Experience: Minimum of 3 years of human resources experience
• Proven experience in HR administration, data management, and HRIS systems.
• Strong attention to detail and ability to handle confidential information with discretion.
• Excellent written and verbal communication skills
• Read and interpret data, information, and documents.

Preferred Knowledge, Skills and Abilities:

• Ability to collaborate effectively with diverse stakeholders
• Must be able to effectively multi-task, work under time constraints, problem solve, prioritize and adapt to changing business situations
• Prior experience giving presentations in front of large groups.
• Able to be aware of all relevant SOPs as per company policy as they are related to the position covered by this Job Description.
• Able to always comply with the company’s safety and quality policies.

Travel Requirements:

• Limited travel - up to 5% of the time

Physical and Mental Requirements:

• Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Ability to effectively communicate and comprehend complex ideas and concepts.
• Must maintain the ability to work well with others in a variety of situations.
• Ability to make independent and sound judgments.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.