Title:  Production Planning Student

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

In this role, you will be a part of the West IL Supply Chain team and in charge of customers’ sales orders placement and confirmation, sale orders administration, and customers Q&A support, as well as supporting various Supply Chain activities as required.

This role is the core facilitator of the logistics activity of the West Israel sites, responsible for the flow of goods in and out of the subcontractor’s production lines, the 3PL storage, and the transportation in between.

This role is responsible for the reporting of subcontractors’ activity in West systems

Essential Duties and Responsibilities:

1. Establish customers’ sale orders in the ERP system
2. End to End follow-up over contract review process and orders confirmation, proactively push for approvals.
3. Review and approve new orders as part of contract review process verifying shipments incoterms, customers’, and orders details to ensure correct information is entered throughout the process.
4. Managing and communicating to West IL’s customers in supply changes related to order fulfillment
5. Shipments and products delivery – managing the finished goods shipments’ arrangements
6. Ensure efficient and timely communication with customers, both internal and external
7. Placing and tracking purchase orders to sub-contractors for finished goods
8. Reviewing and approving new orders as part of contract review process verifying shipment’s incoterms, customers’, and orders details
9. Operate all Export activities – working with fright forwards and West’s Logistics team
10. Building and maintaining shipments plans
11. Generating and maintaining SO and contract review process in the ERP system.
12. Ensure compliance with regulatory requirements with regards to customers and orders management
13. Create Purchase Orders for subcontractors based on customer orders
14. Support materials import activity

Transportation planning:

1. Execute day-to-day customer orders fulfilment, shipments, import/ export documentation and other customer related information (DMF), etc.

Basic Qualifications: 

• Industrial Engineering student, or equivalent
•  1 year of experience

Preferred Knowledge, languages, Skills and Abilities:

1. Order and organization
2. Motivated team player
3. Working in ERP environment – (advantage)
4. Relevant work history and/or experience may be considered in lieu of a degree

Travel Requirements:

1. Must be able to travel up to NA % of the time

Physical & Mental Requirements:

1. Very Heavy/ Heavy/ Medium/ Light/ Sedentary: Sedentary
2. List any mental requirements: communication, interpreting data, reading or writing, must be able to express or exchange ideas with employees, must be able to understand direction to established procedures

Delegation/s (Title):

Logistic Manager

Customer support and order fulfillment Operations

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.