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Title:  Quality Inspector

Requisition ID:  62920
Date:  Sep 15, 2023

Kinston, North Carolina, US

Department:  Quality


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role you will perform inspection, testing, and release of in-process and finished goods materials, investigate issues concerning defects identified during production, perform trace back inspection to isolate potential defective product, and keep control of any defective product or rejected material in a specified quarantine location, release finished goods product in applicable systems and use measuring and testing equipment to assure product meets internal and customer specifications.


Essential Duties and Responsibilities:

  • Perform sampling, inspections, and testing of in-process and finished goods products per applicable procedures and AQL plans, utilizing both visual means as well as calibrated test equipment to include laser micrometer, optical comparator and other equipment as applicable
  • Release acceptable in-process and finished goods product for further processing and/or shipping as applicable per site
  • Understand and follow applicable ISO standards requirements (ISO 15378 and 9001)
  • Perform review of inspection records to assure product conforms to specifications and proper documentation practices
  • Retains sample of finished products and maintains all applicable documents to form batch records and ensures appropriate batch records disposition (i.e. filing, scanning etc.) as necessary
  • Print documents from Master Control, shopfloor or other software program and manages documents related to the Quality System
  • Segregate nonconforming product and handle quarantined product and raw materials as applicable by site
  • Generate rejection and deviation reports as directed by site
  • Perform trace back investigation of nonconforming raw material and product as directed by site
  • Promotes and supports a Lean environment.
  • Conforms with and abides by all corporate and site-specific regulations, policies, work procedures, instruction, and all safety rules
  • Exhibits regular, reliable, punctual and predictable attendance
  • Other duties as assigned


Education and Experience:

  • Must pass pre-employment testing; 1-3 years manufacturing experience preferred


Knowledge, Skills and Abilities:

  • Must possess an acute attention to detail
  • Basic computer skills, i.e. use a mouse/keyboard.
  • Ability to apply Good  Manufacturing Practices (GMP)
  • General use of computer work station and ability to use SAP commands is preferred
  • Must be willing and able to work as a team member and make general decisions within authorized job responsibilities
  • Must be able to train and guide others as required.
  • Must be able to read and write in English


Physical and Travel Requirements

  • Ability to work standing for up to 12 hours per shift
  • Frequent standing, twisting, bending, reaching, pushing, pulling as required by the job    
  • Ability to effectively communicate with team members on the work shift
  • Be able to work near temperatures (250-350 degrees F) for short durations
  • Pushing or pulling of wheeled objects weighing 500+ lbs. or less for short periods of time and/or over short distances, and lifting of up to 15 pound repeatedly throughout shift.
  • Must be able to gown into required clothing for a controlled clean room
  • Must be able to pass color vision and visual acuity test to 20/30 with corrected or uncorrected vision
  • Must also be able to tolerate industrial odors and smells on a frequent basis
  • Travel is <5% as needed



  • Non-US only where required for certain levels







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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