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Title:  Sr. Process Engineer

Requisition ID:  62965
Date:  Sep 12, 2023

Jersey Shore, Pennsylvania, US

Department:  Engineering


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will be key to implementing new technology, developing and introducing process improvements, standards, life cycle management and validation in select process areas, helping to advance and transform West’s growing business, supporting capital investments and contributing to addressing complex assignments. This role offers the opportunity to drive the implementation of new innovative processes, automation and new technologies in cooperation with the engineering and quality assurance teams and the plants. The person is a member of the West Global Process Engineering Team.


Essential Duties and Responsibilities:

  • Initiate, lead and coordinate improvements of existing processes globally on quality, service, HSE and cost within the standard known/approved process frame and using best practice knowledge.
  • Strongly support the implementation / roll-out of automation and new innovative processes and technologies in joint cooperation with the automation, engineering- and quality assurance teams and the plants
  • Support the introduction, start-up and validation of new equipment in the local sites in order to guarantee a short start-up time.
  • Assess current process status in all relevant West locations globally, define best practices, perform a gap analysis and manage the harmonization of this best practice to all sites involved.
  • As part of the Global SME network, support the Global OPS organisation to solve any product or process related issue requiring involvement and relevant process know-how.
  • Data-based decision making. Create test plans, evaluate test results and definite new process parameters based on the analysis of test results.
  • Participate in customer meetings to resolve customer complaints and to present West's production processes to customers.
  • Prepare and obtain approval for project time schedules and ensure conformance to such plans and to the related budgets in implementation.
  • Initiate and lead appropriate communication with facilities and departments in order to support good relations and maximise achievements through a cooperative environment.
  • Support product transfer projects between plants from a process stand-point as assigned.
  • Support & manage process or technology transfer projects between plants from a process stand-point as assigned.
  • Actively participate to the implementation and maintenance of a system to gather operational knowledge (Knowledge Management).
  • Utilize six sigma tools in minimizing process variation and improving the quality of product produced.
  • Ensure that all projects and activities are in compliance with local, regional and best practice requirements on HSE and meet other applicable authority requirements.
  • Create reports as may be required on a routine basis or on demand within established deadlines.
  • Participate in other duties as assigned.


Basic Qualifications: 

  • Bachelor’s or master’s degree in engineering or another scientific area
  • 3+ years’ experience in a similar position within the manufacturing industry
  • Good knowledge of LEAN and 6 sigma manufacturing principles: minimum 6 sigma green belt
  • Self-motivated, results- and solution-oriented personality
  • Very good organizational and project management skills
  • Highly analytical and structured way of working
  • Ability to successfully collaborate with teams across different countries and organizational levels
  • Fluent in English
  • Proficient in Microsoft based programs
  • Ability to assert technical solutions and standards in an international environment
  • Excellent communication skills and ability to collaborate well with people across different countries


Preferred Knowledge, Skills and Abilities:

  • Sound know-how and experience in Project management
  • Knowledge of statistical tools and Minitab
  • cGMP knowledge
  • Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.


Travel Requirements:

  • Must be able to travel up to  15 % of the time


Physical and Mental Requirements:

  • Manage working with colleagues in different time-zone







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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