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Title:  Mgr, Lean, Jersey Shore

Requisition ID:  43962
Date:  Jan 1, 2022

Jersey Shore, Pennsylvania, US

Department:  Operations



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The Lean Manager is responsible for leading lean transformation for the site and will be a strategic business partner to site leadership. The manager will be accountable for and overseeing the implementation of sustainable improvements and will be responsible for measuring and reporting results to ensure change initiatives deliver expected business results. The Lean Manager will drive successful implementation of improvement projects across the sites enabling growth and drive profitability. This position requires the handling of formal and informal Lean Manufacturing training and coaching on a day-to-day basis. The Lean Manager in this position is responsible for driving sustainable improvements in quality, delivery/lead time, and operational efficiencies that are tied to leadership goals. This role also includes presenting a professional appearance in line with the following job responsibilities as well as presenting a professional attitude.  


Essential Duties and Responsibilities:

  • Lead a group or team of employees in the achievement of organizational goals. Guide, coach, direct, and develop direct reports. 
  • Drives targeted, sustainable improvement by leveraging consulting skills and change management processes 
  • Create strategic plans to eliminate waste within the business unit by utilizing lean processes, metrics, cost savings, best demonstrated practices and enterprise resource management. Works with all departments to support utilization of and training in these techniques and programs. 
  • Guides all lean system initiatives at the site and works with Site leadership and regional peers on Lean implementation using Lean Systems as the principal tool. 
  • Ensure that workplace process improvements are visible, that savings are tracked, validated and posted. 
  • Assist in the training and guidance for champions, team leaders and members to develop and implement Lean action plans, and in the transfer of technology and lean initiatives to other West plants. 
  • Sets up and/or participates in continuous improvement teams related to establishing a process or process improvement. 
  • Ensures successful kaizen events by installing and ensuring commitment to the kaizen process which includes 1) planning of kaizen with a dynamic funnel process, 2) kaizen execution, and 3) sustainment of kaizen 
  • Serve as a regional Subject Matter Expert (SME) on various Lean/Process Improvement activities 
  • Serve as a member of the site leadership team and participate in the decision-making process. 
  • Performs other duties as assigned based on business needs. 
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules. 


Education and Experience:

  • Education: B.S. in Business, Engineering, or equivalent preferred. 
  • Experience: 8-10 years of experience 
  • 5 years minimum experience in lean manufacturing. Prior experience implementing and/or being part of developing and maintaining a Lean Manufacturing production environment, implementing and/or part of developing and maintaining an ISO certified manufacturing facility strongly preferred. 


Knowledge, Skills and Abilities:

  • Minimum of 5 years of progressive experience in leading process improvement projects in manufacturing environment 
  • Proficient in Lean, including Kaizen (continuous improvement design and facilitation) 
  • Excellent communication skills; comfortable in front of all levels of the organization, as well as external customers. 
  • Strong leadership, negotiation and conflict management skills. 
  • Experience using process improvement tools. 
  • Capable of working independently under ambiguous and/or changing conditions. 
  • Demonstrated ability to function independently in a high-impact position, with deadline and resource constraints. 
  • Demonstrated ability to coordinate across disciplines and integrate all aspects of business as they impact development projects, including negotiation of scope, roles and responsibilities, specifications, timelines, and resources up, across, and down in the organization. 
  • Lean Sigma Black Belt Certified 



Physical and Travel Requirements

  • <10% travel 
  • Ability to lift up to 40lbs. occasionally  
  • Ability to stand on concrete floors for long durations 
  • Ability to clearly communicate and understand spoken communication 








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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