Title:  Maintenance Supervisor

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will leadership of the hourly maintenance work force.  This individual will be responsible for planning maintenance activities and to oversee maintenance functions such as preventative maintenance, repairs, new equipment installation, process improvements and facility construction.  This individual will also be expected to foster a progressive work force using innovative techniques. Plan, direct, and supervise.  Responsible and accountable for adherence to procedures, quality, production, maintenance, safety and schedules on assigned shifts; promote effective team member/Company relations to help improve customer service and Company profits.  This is a 24/7 operation with direct reports on all shifts.

Essential Duties and Responsibilities:

• Supervise a multiple shift team in the maintenance and installation of facility and pharmaceutical equipment consistent with high quality standards. Provide guidance and feedback, foster ownership and remove barriers.
• Manage outside contractors; scheduling, training, contracts, insurance certificate and follow-up
• Effectively communicate between; customers, shifts, contractors, engineers and management.
• Provide leadership in developing teams, succession planning and advanced training programs suited for developing West maintenance team members.
• Lead teams to; resolve issues, make process improvements and improve the efficiency of the department.
• Manage the PM program and spare parts to maximize efficiencies and minimize down time.
• Observe work being performed by maintenance, engineers and contractors to ensure quality, timelines and maintenance goals are met.
• Maintain close observation over process orders and keep informed of manufacturing status, provide maintenance support to facilitate the schedule.
• Initiating/reviewing/completing; DR’s, Corrective Action Reports, Change Control, etc.
• Monitor facility and process equipment and provide daily updates alerting management of any extensive downtime . Make recommendations for maintaining and or replacing equipment.
• Promote all site initiatives including plant safety programs, lean initiatives, training programs, etc. Consistently interpret and apply all HR policies, practices and procedures among team members to hold team members accountable.
• Participate in the resolution of employee complaints and personnel or performance issues and coach employees to encourage teamwork.
• All other duties as required.

Basic Qualifications: 

• Bachelor’s degree or  equivalent experience

• 3-5 years’ experience in maintenance manufacturing or engineering environment; including hands-on supervisory roles in manufacturing.      

• Excellent Attendance Record
• Must have effective problem solving and interpersonal skills, written and verbal
• Must be able to manage resources effectively & efficiently.
• Ability to work through problems and develop appropriate, successful solutions
• Able to exercise independent judgment with limited instruction and guidance
• Proficient of computer/PC use including Microsoft Office
• Create, analyze and present data to back up decisions
• Experience in design, implementation and maintenance of equipment

Preferred Knowledge, Skills and Abilities:

• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

Travel Requirements:

• Up to 5% (Up to 13 business days per year)

Physical & Mental Requirements:

• Medium – exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects
• Must have cognitive ability to plan, execute to goal and supervise a team across multiple shifts

#LI-TH1

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.