Title: General Manager, South Asia

Requisition ID: 67454

Date: Oct 1, 2024

Location:

Hyderabad, Telangana, IN

Department: Sales

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

JOB SUMMARY

In this role, you will lead the cross-functional Management Team in driving and delivering on short and long-term financial and operational objectives to capture business potentials in India, Bangladesh, and Sri Lanka, fulfilling strategic plans aligned with West’s Asia Pacific Regional & Corporate Strategy. The incumbent will also maintain a collaborative relationship with the operations team, including the manufacturing plant in Sri City, AP providing support and guidance as needed.

Essential Duties and Responsibilities

Lead all aspects of the business strategy for India, Bangladesh, and Sri Lanka, including ownership of P&L, customer/partner alignment, business & strategic planning, operations management (including the Chennai manufacturing plant), budgeting, forecasting, and goal setting. Tailor strategies to address the unique market dynamics and regulatory environments of each country while maintaining overall regional coherence.
Be accountable for the development of country and regional business plans that are fully aligned with Regional and Corporate strategy and feed into the Regional marketing planning process in a timely and appropriate manner. Continuously evaluate and adjust plans to respond to changing market conditions and emerging opportunities within the region.
Oversee the successful governance of West's strategic global alliances with partners in India, Bangladesh, and Sri Lanka. Focus on deepening partnerships and exploring new strategic opportunities that align with West’s long-term objectives.
Lead and manage cross-functional teams/resources in India, Bangladesh, and Sri Lanka in the development and execution of strategies that will result in profitable growth in accordance with West objectives. Promote cross-country collaboration and knowledge sharing to enhance the effectiveness of the regional team.
Engage with key stakeholders to manage the business effectively with optimal support. Develop and maintain strong relationships with stakeholders at local, regional, and global levels to ensure alignment and support for regional initiatives.
Partner with Regional Functional Leaders to build an optimal, effective, and integrated Regional Management Team in implementing localized initiatives in support of corporate goals, meeting both current and future business requirements. Encourage innovation in the adaptation of global strategies to local markets, ensuring relevance and impact
Create, foster, and drive a culture of accountability and high performance within the regional organization. Instill a culture of continuous improvement and operational excellence across the regional organization.
Assess and develop individual talent effectively, creating value from performance management, development planning, talent planning, and succession planning, and lead a development culture.
Ensure provision of appropriate training/development solutions for all direct reports to enhance individual and Regional Management Team performance. Continuously monitor market trends and adjust the commercial strategy to stay ahead of competitors and meet evolving customer needs.
Own the commercial strategy for the region, establish a personal industry presence, interact with, and manage relationships and influence key customers/stakeholders/key market partners.
Foster strong corporate relationships, ensuring the development and execution of key account and market plans for India, Bangladesh, and Sri Lanka.
Manage with high ethical standards, both personally and within the team:
- Ensure high ethical standards are always maintained.
- Ensure full compliance with all applicable laws, regulations, industry codes, and internal policies and procedures.
Other relevant duties and projects as assigned.

Quality: The job holder is aware of his/her special responsibility for quality and conducts his/her activities in accordance with the Company quality policy at all times.

SOI: The job holder of all relevant SOPs as per Company as they are related to the position covered by this Job Description.

Safety: The job holder is aware of his/her special responsibility towards health and safety in accordance with the company’s safety policy at all times.

Lean: Support and contribute actively in Lean sigma programs and activities towards delivery of the set target.

- Switch off the machinery if it is not operating; or Switch off the lights and air conditioning if you are the last person to leave the premise.
- Simplify processes and improvements; reduce printing or photocopying; use recycle papers.

BASIC QUALIFICATIONS

Education
Education Level	Education Details	Required/ Preferred
Bachelor's Degree	In Science, Engineering or Finance or equivalent	Required
Master's Degree	MBA	Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
Minimum 18 years (Sr Dir)	Extensive commercial management experience Minimum 8 years in large business unit/ segment and/or country cross-functional leadership team management experience with multinational company (MNC) B2B is highly preferred.	Required

Preferred Knowledge, Skills and Abilities

Experienced in developing effective strategy and vision
Experience in Emerging Markets: Extensive experience working in or managing businesses in emerging markets, particularly in South Asia, with a deep understanding of the unique challenges and opportunities in these regions.
Cross-Cultural Leadership: Ability to lead and manage diverse teams across multiple countries, with a strong emphasis on cross-cultural communication and leadership.
Change Management: Experience in leading organizations through significant transformations, including restructuring, mergers, acquisitions, or digital transformation initiatives. Proven track record of building and driving growth through changes
Regulatory Compliance: Expertise in navigating complex regulatory environments and ensuring compliance with local, regional, and international regulations.
Digital Transformation: Experience leading digital initiatives, including the adoption of new technologies to improve operational efficiency, enhance customer engagement, and drive innovation.
Experience in key account management as well as selling, marketing, presenting, negotiating, teamwork, project management.
Experience in managing performance, coaching, and developing leaders

Travel Requirements
Estimated Amount: At least 50% domestic travels and infrequent travels within the region and global

Physical Requirements
Job Demand Classification		Details
Sedentary	☒	Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Additional Requirements
•	Must be able to communicate effectively, read & write, speak in front of groups, express & exchange ideas
•	Interpret data, make quick decisions
•	Understand direction and adhere to procedures

The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. West Pharmaceutical Services is an Equal Opportunity Employer.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.