Apply now »

Title:  Sr SAP Functional Specialist

Requisition ID:  63888
Date:  Feb 12, 2024

Exton, Pennsylvania, US

Department:  Digtl & Transfrmtion

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:  

As a Sr. SAP Functional Specialist, this role will play a vital role in ensuring the integrity and quality of data across various SAP domains, with a particular focus on Material Master, Vendor Master, and Customer Master. Responsibilities will encompass data governance automation, complex workflow implementation, data cleansing, and rationalization on a global scale across multiple functional areas including Sales & Marketing, Finance, Quality/Regulatory, Planning, Production, and Purchasing. This position will also help develop data governance standards, guidelines, and processes to maintain the highest data quality standards.


Essential Duties and Responsibilities:

  • Functional Support: Work with SAP Functional D&T team on day-to-day Support activities for SAP domains. Provide system support and maintenance in alignment with standards and processes set within the ERP Services Delivery model, West policies and procedures.
  • Data Governance Strategy: Develop and execute a comprehensive data governance strategy for SAP systems across all functional areas.
  • Master Data Management: Manage and maintain the quality and consistency of master data, including Customer Master, Material Master, Vendor Master, BOM, Routes, and Recipe Management.
  • Complex Workflow Automation: Design, implement, and automate intricate data governance workflows to ensure data quality and compliance with industry standards.
  • Data Cleansing and Rationalization: Lead global initiatives for data cleansing and rationalization, identifying and rectifying data issues to maintain data integrity.
  • Alignment with Business Processes: Analyze complex business processes for manufacturing and logistics domains (SAP-MM/QM/EWM/PM) and align master data to support and optimize them effectively.
  • Data Standards and Synchronization: Assist in developing and maintaining data standards, guidelines, and processes to address master data issues consistently.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams, including IT, business analysts, and SAP developers, to ensure data governance requirements are met.
  • Documentation: Maintain comprehensive documentation of data governance processes, configurations, and workflows for reference and audit purposes.
  • Training and Awareness: Provide training and guidance to end-users and business stakeholders on data governance best practices.
  • Data Security: Ensure that data security and compliance requirements are met within SAP systems.
  • Actively contributes to the development of master data processes, guidelines and standards as required and disseminates to business, technology and application teams.


Education and Experience:

  • Education or equivalent experience: Bachelor's in Computer Science or Equivalent
  • Related SAP Work Experience: Minimum 5 years of experience
  • Strong Expertise in SAP Business processes in manufacturing industry


Knowledge, Skills and Abilities: 

  • Extensive SAP experience with business process knowledge and system functionality and technical understanding of PP and related areas (QM, MM, PM) for maintaining SAP Master Data objects like Material, BOM, Routes, Recipe Management workbench, Customer and Vendor Master.
  • Proficiency in SAP S4HANA modules and tools related to data governance.
  • In-depth knowledge of industry best practices for business processes and data governance standards.
  • Ability to analyze complex, abstract issues in a logical, structured way.
  • Should be able to work on complex global SAP landscapes.
  • Excellent communication and interpersonal skills to work with all levels in the organization.
  • Broad experience desired, but not essential, in areas, such as data architecture, data integration, data classification, data strategy, data quality management, data security and privacy, MDM, data standards, regulatory compliance, and enterprise architecture frameworks.
  • Proven abilities to take initiative and be innovative.
  • Analytical mind with a problem-solving aptitude. Extremely conscientious and detail oriented.
  • Essential core member of agile sprint team(s) to configure and develop optimal solutions / features.
  • Proven ability to analyze complex business processes and align master data to support them.
  • Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
  • Ability to work in a virtual environment in a global organization.


Physical and Travel Requirements

  • Global travel up to 5% - 10%
  • Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met



West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

Apply now »