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Title:  Specialist, Trade Compliance

Requisition ID:  60089
Date:  Mar 4, 2023

Exton, Pennsylvania, US

Department:  Supply Chain



Onsite position


Who We Are:

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

This position will be responsible to coordinate, execute and maintain trade related programs for West North America (NA) locations. The focus will be on executing and maintaining compliance for West products, procurement and sales activities for NA cross-border transactions.  The role is responsible to ensure West transactions are compliant with US national, regional and local import and export laws and requirements and to ensure efficient and consistent cross border transactions. 


Essential Duties and Responsibilities:

  • Responsible for ensuring West NA import and export declarations adhere to applicable SOPs to minimize compliance exposure and to optimize costs
  • Executes cross border activities according to the NA trade compliance manuals and procedures
  • Works with West sites, 3rd party service providers, and customs broker(s) to resolve issues and questions that arise regarding day-to-day customs entries and export declarations
  • Provides trade compliance related codes such as HTS, export control codes, Partner Government Agency codes, and other compliance related master data for NA imported and exported products
  • Maintain and, as necessary, retrieves required records relating to import & export affairs.              
  • Prepares, submits and maintains special compliance related documentation to support import/export declarations                           
  • Provides transactional support for duty optimization programs such as Free Trade Agreements
  • Conducts post-entry audits---Coordinate any Post Entry Corrections, where necessary, with West-designated Customs Broker.
  • Reviews and manages documentation required for import/export declarations, use of Free Trade Agreements, Preferential Duty Programs and Duty Drawback Programs
  • Participates in and supports operational projects involving or impacting Trade Compliance at West NA facilities (e.g. systems implementations, new business models, etc.)
  • Participates in cost-saving and process improvement initiatives for Trade Compliance activities
  • Other duties as assigned


Basic Qualifications: 

  • College Degree in Business/International Trade/Logistics or relevant field, or equivalent experience
  • Minimum 3 years’ experience
  • Working knowledge of US Harmonized Tariff Schedule (US HTS), Export Commodity Control Numbers, Schedule B Numbers, and Title 19 Code of Federal Regulations - Customs Duties
  • Customs Trade Partnership Against Terrorism (CTPAT) certification/program knowledge


Preferred Knowledge, Skills and Abilities:

  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.

Travel Requirements:

  • May be requested to travel up to 5% of the time, as needed for site visits, meeting, training and program implementation


Physical & Mental Requirements:

  • Strong analytical ability
  • Solid communication skills
  • Ability to work with and within global cross-functional teams
  • Ability to work within remote or matrix organization
  • Must be able to work at a computer for extended periods of time





West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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