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Title:  Sr Solution Architect, D&T, SAP Basis

Requisition ID:  49198
Date:  Nov 15, 2022

Exton, Pennsylvania, US

Department:  Digtl & Transfrmtion

Hybrid Position


Who We Are:-

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The SAP Basis Adminstrator is a key position on the Basis team leading the implementation, administration and maintenance of West’s SAP & non-SAP landscape. This position is expected to be proficient in performance tuning, troubleshooting and proactive maintenance with the goal of providing excellent system reliability, performance, along with maintaining system integrity and maximize uptime. Working in a global technical team, the position should be flexible to adapt to dynamic environments, motivated to drive daily operations, recommendations and management of improvement initiatives across the landscape.


Essential Duties and Responsibilities:

  • Using solid knowledge and best practices, collaborate with cross functional teams and business users to provide the most effective and efficient technical solutions, especially to complex situations, to fulfil the business needs.
  • Independently solution on and complete projects as well as play a key SME role in various Basis team projects.
  • Manage and administer West's portfolio of SAP & non-SAP applications globally.
  • Utilize knowledge and strong expertise in all areas of Application Life Cycle Management to ensure installation, system upgrades, OSS notes, kernel patches, support packages along with providing daily maintenance and production insight and support.
  • Maintain the integrity of the SAP & non-SAP environments by managing the correction and transport system (CTS) to ensure all configuration objects are promoted properly.
  • Responsible for database administration with special focus on ORACLE, MS SQL, HANA DB along with underlying operating systems (Windows, Linux).
  • Provide technical support for SAP issues, including the most complex challenges, like system dumps, job management, printer & spool administration along with enabling SAP user community in all matters related to SAP.
  • Perform system refreshes, client copies and server migrations as well as scheduled maintenance activities
  • Adherence to SAP Basis on-call support.
  • Other duties as assigned


Education and Experience:

  • Bachelor’s/Post-Graduate related degree or equivalent experience.
  • 5+ years of experience in SAP Basis.


Knowledge, Skills and Abilities:

  • Experience in end-to-end implementations of SAP ERP with experience on latest releases like S/4 HANA
  • SAP Basis L2/L3 level support with expertise in administering latest SAP applications.
  • Strong technical skills in implementation and support of SAP applications with S/4 HANA/Solman(CHARM)/PI/Portal/Nakisa/Oracle/MS SQL Server/Linux/Windows skill sets.
  • Strong analytical and problem-solving ability along with excellent communication skills.
  • Proven experience supporting/administering latest SAP HANA based environments.
  • Able to comply with SOX and the other company’s safety and quality policies at all times
  • Flexibility to work outside of standard working hours and to provide on-call support as needed.
  • Preferred but not required: Exposure to Cloud environments like Azure


Physical and Travel Requirements

  • 10-15% travel, including global travel
  • Willingness to work outside of working hours & On-Call as needed







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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