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Title:  Program Manager

Requisition ID:  69062
Date:  Mar 10, 2025
Location: 

Exton, Pennsylvania, US

Department:  Marketing
Description: 

Who We Are

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

Collaborate and lead activities of the cross functional team supporting the launch of West latest innovations in the prefillable syringe space.  Formulate, plan and execute completion of New Product Development programs in conjunction with technical and commercial leads to targeted timelines in a manner compliant to applicable governance policies and procedures.

Essential Duties and Responsibilities

  • Responsible for compiling reporting status and critical issues to management and customers. Provides analysis for project plans and schedules to identify critical path(s), optimize plans, facilitate discussions between team members.
  • Leads programs with high resource requirements, risk, and/or complexity
  • Leads customer and external support services, e.g. suppliers and contract vendors, to facilitate the development and execution of assigned projects/programs.
  • Drives transparency of program workloads, financial, commitments, and expectations.
  • Build, track, and manage program schedules in Microsoft Project.
  • Maintain the program related data within the West Project Management System.
  • Monitor resource needs and issues, work closely with resource managers to develop action plans to ensure program commitments remain on track.
  • Manage cross-project and program dependencies, escalating to the Research and Development management as needed.
  • Analyze, Forecast and Report the program budget.
  • Ensure Research and Development programs are planned properly, including financials, resourcing, scheduling, and the business case, in support of quality deliverables.
  • Define, drive and manage change management and communications activities that support assigned programs.
  • Lead/support the development of business cases on assigned programs and track ROI for business initiatives including cost, benefits, and risk.

Additional Responsibilities

  • Compliments team deficiencies and drives financial accountability.
  • Build and maintain strong relationships with customers, business partners, functional managers, and other senior level executives.
  • Solves complex problems with broad business impact.
  • Champion of the Research and Development PM/PDP process and methodologies.
  • Communicate Research and Development PM/PDP key messages, goals, and objectives to functional team members in their local geographies or business units.

Education

  • Bachelor's Degree Engineering (Preferred Biomedical or Industrial Engineering) required

License and Certifications

  • Program and Project Management\Certified Project Management Professional (PMP)-PMI preferred

Work Experience

  • Minimum 8 years successfully managing global large-scale, high-risk programs required
  • Program Management experience with matrix and cross-functional project teams required
  • Medical Materials, Medical Device and/or Drug Delivery Systems product development preferred
  • Prefillable syringe industry experience preferred

Preferred Knowledge, Skills and Abilities

  • Working knowledge of applicable federal and international regulations such as 21CFR Parts 210, 211, and 820. cGMP manufacturing experience preferred.
  • Proficient with Microsoft Office suite software, project management software such as MS Project.
  • Knowledge and demonstrated experience managing projects or programs in the medical device and pharma manufacturing industries, knowledge of applicable federal and international regulations.
  • Experience and capability at delivering written and verbal reports to senior and executive management.
  • Demonstrated ability to manage multiple globally dispersed individuals and disciplines. Must possess the ability to influence others without direct authority.
  • Requires specialized depth and breadth of expertise in industry, Program Management, and business acumen.
  • Works independently, with guidance only in complex situations.
  • Cultivates teamwork through leadership and fills knowledge/skill gaps on project teams as needed.
  • Communicates complex concepts; anticipates potential objections and influences others to adopt a different point of view
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services
  • Drives/Supports functions with the preparation of business cases, plans, budgets and artifacts necessary to comply with the Portfolio Management Process.

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Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

 

 

 

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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