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Title:  P&P Supervisor

Requisition ID:  61908
Date:  May 25, 2023

Exton, Pennsylvania, US

Department:  Laboratory



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The extractables supervisor is responsible for managing the day-to-day operations of the Packaging and Performance (P&P) testing group

Essential Duties and Responsibilities:

  • Supervise the day-to-day activities in the P&P group
  • Assist the 2nd Shift, CCI and P&P Manager in proper management and allocation of resources of the group including analyst work assignments
  • Collect, evaluate, and report metrics pertaining to operations
  • Implement continuous improvement/lean activities and events for the group
  • Supervise and implement the development and validation of numerous analytical techniques.  Maintain cognizance of current validation requirements
  • Assure compliance to West’s Services and Solutions quality systems
  • Follow required cGMP regulations and internal QA procedures
  • Review and release final reporting to internal and external customers an pertains to the group
  • Supervise and approve laboratory investigations to support internal and external customers 
  • Supervise and implement the development and validation of numerous analytical techniques
  • Supervise the fixturing design process (internal and external)
  • Write, review, and approve documents such as laboratory investigations, work instructions, SOP’s, etc.
  • Support internal and external audits
  • Participate in cross functional teams as laboratory operations leads to provide input and consultation for laboratory testing and projects
  • Hire new employees ensuring that their qualification and skills fit with the needs of the individual role
  • Develop competency with multiple complicated techniques, equipment, and/or test methods
  • Independently drive projects from initiation through completion
  • Mentor
  • Organize West material or technology focused studies and effectively communicate results
  • Lead communications with internal and external customers
  • Design and implement training strategies
  • Meet individual and departmental goals and metrics
  • Make rational and sound decisions at a program level
  • Adhere to established laboratory safety procedures
  • Possess ability to work independently and as part of a team with self-motivation, adaptability, and a positive attitude
  • Other duties as assigned


Basic Qualifications: 

  • BS in Engineering, Physics, Chemistry or related technical degree.
  • Minimum 5-10 Years of experience in a GMP Laboratory
  • A subject matter expert in directly relevant field


Preferred Knowledge, Skills and Abilities:

  • cGMP
  • ISO and USP/EP compendia, Specifically ISO 11040, 11608, and USP 381, 382
  • Understanding of CAD Design, 3D Printing, Minitab, Zwick, Instron or Solidworks/ Solidworks PDM
  • Strong oral and written communication skills and attention to detail required.
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target
  • Awareness to all relevant SOPs as per Company policy as they are related to the position covered by this Job Description


Travel Requirements:

  • Must be able to travel up to 5% of the time


Physical and Mental Requirements:

  • Job-related activities that require a physical activity such as standing in laboratory environment
  • Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms.
  • Employee may be required to lift heavy objects (up to 25 lbs.) without assistance
  • Job-related activities that require a mental skill or ability such as communication, quick decision making, interpreting data, reading or writing, public speaking, etc. (e.g., Must be able to express or exchange ideas with employees; Must be able to understand direction and adhere to established procedures)








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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