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Title:  Mgr, Global Risk & Insurance

Requisition ID:  63556
Date:  Feb 13, 2024

Exton, Pennsylvania, US

Department:  Finance


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will work closely with the Director, Global Risk and Insurance to support West commercial insurance strategies worldwide.  Role requires active participation in all phases of property/casualty insurance placements, including identifying potential loss exposures and analyzing appropriate risk finance techniques for management response.  Responsibilities will involve marketing and placement of designated insurance policies, as well as providing ongoing oversight and support for financial and claims administration duties as may be required. 


Essential Duties and Responsibilities:

  • Understand and promote Corporate objectives and functional insurance/risk management requirements.
  • Maintain strong working relationships with internal (Finance, Law, Engineering, Operations and Quality representatives on the Corporate and local levels) and external (insurance brokers, underwriters, consultants, customers, vendors, and suppliers) clients.  Develop working knowledge of the global property/casualty insurance marketplace.
  • Support property/casualty insurance negotiations from compiling exposure data and preparing submissions through final placement; requirements include support document verification and ongoing maintenance support.
  • Coordinate internal engineering recommendations and construction updates through WPS’ commercial property program; support internal workflow review protocols for carrier response.
  • Monitor compliance with carrier underwriting and claims requirements; coordinate resources and preliminary responses for approval. 
  • Review loss runs; identify costs/benefits of insurable v. retained risks, participate in claim reviews and strategy sessions with senior management.  Prepare monthly/quarterly loss reports for Corporate review as requested.
  • Process internal invoice requisitions and billing documents for supervisory approval.  Review invoice statements for accuracy and address billing issues to final resolution.
  • Respond to basic contract review inquiries from Procurement and/or Legal upon request. 
  • Work closely with Director, Global Risk and Insurance to build a professional development plan for technical proficiency.  Successfully complete continuing education assignments as assigned.
  • Other duties as assigned.


Basic Qualifications: 

  • Education or equivalent experience;  Bachelor’s degree in Business, Risk Management or related field
  • Minimum 8 years’ experience; brokerage expertise preferred with proven track record of strong leadership and management skills.
  • Maintain PA Producer license for property/casualty lines of insurance; CIC/CRM/ARM designations preferred.


Preferred Knowledge, Skills and Abilities:

  • Proficient in MS Office including PowerPoint, Word, Excel, and Outlook.  SAP experience is a plus.
  • Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.


Travel Requirements:

  • No travel required; occasional travel up to 5% may be requested.


Physical and Mental Requirements:

  • Highly organized and excellent communication skills; able to establish rapport with diverse personalities; responsive to people’s needs; demonstrates initiative and commitment to quality.
  • Physical requirements: Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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