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Title:  Manager, Supply Planning

Requisition ID:  64865
Date:  May 15, 2024

Exton, Pennsylvania, US

Department:  Supply Planning


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will lead the short and long-term supply planning activities for your assigned focused suppliers and respective materials or services purchased.


The scope of this role is of significant spend, quantity, scale, and/or complexity. The role includes Master Production Planning, Network & Capacity Planning, Supplier Relationship Management, Inventory Management & Control, and Strategic Portfolio Management.


**Given the global scope, this role can be located in any West production location in Germany, Ireland, or the United States.**


Essential Duties and Responsibilities:

  • Strategic Planning: develop and execute a comprehensive Master Production Plan (MPP) for critical raw materials or sourced services, collaborating seamlessly with global procurement, production category management, and plant supply chain teams.
  • Cross-Functional Alignment: facilitate seamless alignment through Supply Review and SIOP processes, ensuring precise forecasting and optimal inventory coordination.
  • Forecast Excellence: continuously monitor and enhance forecasting accuracy, adjusting the MPP based on forecast changes and driving continuous forecasting improvements.
  • Demand-Supply Balancing: Proactively identify and resolve gaps, allocate resources effectively, and prioritize global demand to optimize efficiencies.
  • Capacity Planning: identify short and long-term capacity constraints, partnering with plant supply chain to resolve constraints and achieve balanced demand and supply.
  • Inventory Optimization: manage excess, expired, and at-risk inventory, collaborating with finance and operations to optimize inventory levels and achieve strategic inventory goals.
  • Process Improvement: identify opportunities for process enhancements and drive initiatives to boost team efficiency and operational excellence.
  • Supplier Collaboration: foster collaborative, strategic relationships with supplier-customer partners along the supply chain to ensure seamless execution of orders within and outside the firm fence.
  • Stakeholder Engagement: act as a single point of contact for internal and external stakeholders, ensuring effective communication and alignment across the supply chain.


Basic Qualifications: 

  • Bachelor's degree in supply chain related concentrations.
  • Minimum of 8 years’ experience in supply chain.
  • Experience developing master production schedules, rough cut capacity plans, and resource plans.
  • Extensive knowledge and understanding of APO/SNP (SAP’s Advanced Planning and Optimization tool).
  • Demonstrated ability to provide recommendations for SIOP (demand and supply) related activities to senior management and leadership team.


Preferred Knowledge, Skills and Abilities:

  • Master’s Degree in related fields.
  • Lean, Agile or Six Sigma a plus.
  • Project Management certification is a plus.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
  • Able to always comply with the company’s safety policy.
  • Able to always comply with the company’s quality policy.


Travel Requirements:

  • Must be able to travel up to 30% of the time.


Physical and Mental Requirements:

  • Sedentary Physical Requirement - Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
  • Strong excel and report development skills.
  • Strong analytical skills and business acumen.
  • Ability to assess opportunities in the business and apply supply chain related solutions.
  • Broad perspective ability to see beyond the boundaries of his/her responsibilities or function.
  • Ability to communicate and influence at all levels of the organization.
  • Ability to respond quickly, present a concise recommendation and defend it.
  • Strong influencing and negotiating skills.
  • Ability to work independently.
  • Strong learning capacity.









West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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