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Title:  Manager, GSC Master Data

Requisition ID:  62808
Date:  Sep 27, 2023

Exton, Pennsylvania, US

Department:  Supply Chain


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

West is seeking an experienced and self-motivated Master Data Management Lead to join the Global Supply Chain Center of Excellence team.  In this role, you will be critical to the ongoing support of and continuing implementation SAP S4/HANA ERP solution and ancillary applications. The ideal candidate will be well versed in development, roll out, and management of Master Data Management methodologies. This includes but is not limited to knowledge of data processes, tools and integrations related to master data within an ERP, data cleansing/validation, mapping master data and integrations from legacy to target environments and managing master data.


Essential Duties and Responsibilities:

  • Define global data standards for Global Supply Chain related data; and ensure adherence at a local and global level.
  • Lead projects impacting master data integration, data remediation, and work with data governance to ensure data quality and consistency.
  • Partners with Subject Matter Experts and functional data owners to resolve data quality issues by utilizing structured problem-solving methodologies and establishing process controls.
  • Define and translate business rules into data solutions, data models, and data governance & quality solutions.
  • Maintain conceptual, logical and physical data models for data domains.
  • Strong understanding of how data is used to drive business/technology decisions and advise on optimal usages of data for reporting and analytics for sound decision making.
  • Identify key change areas of projects that impact/leverage SAP master data to ensure optimal data usage across all business requirements and proposed solutions.
  • Collaborate with functional data owners in the development and documentation of processes to ensure data integrity and quality of master data.
  • Assist in the implementation of key changes to Master Data processes and applications.
  • Provide cross-domain perspective and expertise for master data solutions, including SAP upgrades, data lake & cloud modeling, and data remediation & quality reporting.
  • Providing guidance, templates and instructions to the Supply Chain Organization regarding the required maintenance of Master Data (e.g. guiding Plants which MRP settings to use to achieve desired outcome)


Basic Qualifications: 

  • Bachelor's degree in computer science, information technology, or related field; or equivalent work experience
  • At least 7 years of experience in master data management (preferably in SAP)
  • Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection
  • Experience working with SAP Supply Chain Master Data modules required (eg. MM, PP, SD, APO, IBP, EWM)
  • Understanding of SAP HANA database construct
  • Experience with a Data Governance or Data Quality toolset
  • SAP MDG experience preferred


Preferred Knowledge, Skills and Abilities:

  • Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
    • List any safety requirements applicable to role within your country
  • Able to comply with the company’s quality policy at all times.
    • List any quality requirements applicable to role within your country
  • Knowledge of trends and issues for master data management and governance
  • Knowledge of data quality management and data protection practices
  • Understanding of data quality reporting methodologies and capabilities
  • Desire to learn and stay current on data governance and data management industry trends
  • Possesses strong written and verbal communication skills, including presentation skills
  • Possesses strong organizational and prioritization skills
  • Can articulate technical concepts to a non-technical audience
  • Superior problem-solving abilities; applies good judgement
  • Can work effectively with all levels of management and staff
  • Ability to work independently as well as part of a team
  • Ability to influence and negotiate
  • Flexible; embraces change, possesses a positive attitude and have the ability to prioritize issues


Travel Requirements:

  • Must be able to travel up to 20% of the time


Physical and Mental Requirements:

  • This is a sedentary, office-based role that requires the ability to sit and use a computer for most of the shift.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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