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Title:  Working Student IT Support (m/f/d)

Requisition ID:  59867
Date:  Nov 10, 2022

Eschweiler, North Rhine-Westphalia, DE

Department:  Digtl & Transfrmtion


Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Location: Eschweiler, NRW
Contract Terms: Part time (up to 20h per week), temporary
Start date: asap

Contact person: Karolin Knobbe

Your Primary Responsibilities

  • Assist the local technical support team in supporting IT systems and end users at the facility
  • Assist with troubleshooting and problem identification/resolution
  • Assist the local technical support team in collaborating with the regional and global IT organization


Your Profile

  • Enrolled student in computer science or similar degree program
  • Initial experience in IT support and/or IT operations e.g. through internships would be an advantage
  • Good interpersonal and communication skills
  • Strong service orientation
  • Good German and English skills



West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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