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Title:  Senior Quality & Metrology Engineer (m/f/d)

Requisition ID:  65841
Date:  May 22, 2024

Eschweiler, North Rhine-Westphalia, DE

Department:  Quality

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  


Location: Kiefernweg Campus, Eschweiler, NRW, Germany

Reason for open role: Replacement

Contract details: Permanent, Full-Time

Travel requirements: up to 30%

Start date: asap

Contact Person: Katharina Steffens


Job Summary:

In this role, you will liaise with customers and suppliers on new and existing metrology / quality projects.


Essential Duties and Responsibilities:

  • Lead the identification, and development of innovative solutions to measure dimensional attributes on West product and aligned to West or / customer drawings
  • Work independently and with project teams to develop design control deliverables including quality plans, manufacturing & inspection documentation, test methods, and any necessary records for compiling design history file
  • Liaise with customers and suppliers on new and existing metrology / quality projects
  • Chairing customer meetings reviewing measurement systems, data analysis and inspection reports
  • Contribute or lead workstreams allocated to Quality or dimensional measurement system development for customer focused initiatives associated with new product development or optimization of existing product
  • Support quality assurance improvement activities by evaluating products, processes or materials in order to develop control or improvement strategies
  • Work with management and technical staff in performing root cause failure analysis and implementing corrective and preventive actions to preclude recurrence of targeted defect or failure mode
  • Conduct data trend analysis to identify short and long-range patterns so that recommendations can be made to effect continuous improvement necessary to satisfy customer requirements
  • Support the training of local metrology operators, ongoing re-fresher training and assessment to determine level of competency on a frequent basis


  • Bachelor’s degree in chemistry, physics, engineering, material science or related sciences
  • Minimum 3 – 5 years of quality related experience with preferred experience in pharmaceutical and/or medical device industry
  • Knowledge of ISO/ASME GD&T requirements, interpreting 2D engineering drawings and 3D models
  • Proven experience of Measurement System Analysis (MSA) development, as well as of Minitab and statistical packages
  • Experience using Six Sigma & SPC tools and techniques (Green Belt is a plus)
  • ASQ certification is highly desired
  • Strong problem solving and critical thinking skills to troubleshoot issues and identify root causes
  • Excellent communications skills with external and internal customers and suppliers
  • Demonstrated interpersonal skills including flexibility, collaboration and inclusion skills, and ability to work in an international team environment
  • Work independently to complete projects local or international, resolve issues, navigate changes required to project workstream and maintain expectations of stakeholders


West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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