Title:  Receptionist Germany (m/f/d)

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Location: Eschweiler, NRW, Germany
Reason for open role: Replacement
Contract Details: Full-time, permanent
To be filled from: immediately

Contact Person: Katharina Steffens
 
Job Summary:
As a Receptionist Germany (m/f/d) you will make a significant contribution to the success of the reception department at Kiefernweg. You will receive visitors at the reception desk by greeting, welcoming, directing and announcing them appropriately. You will inform visitors about the facility's security regulations, apply them and answer inquiries and forward incoming calls. In addition, you will ensure office security by following security procedures and controlling access through the front desk.

Main tasks: 

• Reception and support of our guests, suppliers and employees
• Answering, screening and forwarding incoming telephone calls in German and English and dealing directly with minor inquiries
• Organizational and administrative tasks at reception (monitoring the logbook, issuing visitor passes)
• Responsibility for the smooth running of the reception area (e.g. seminar support, hospitality, provision of stationery and materials)

Your profile:

• Friendly, confident and positive demeanor and a very strong service mentality
• A completed commercial apprenticeship or training in the hotel and catering industry is desirable
• Professional attitude and appearance as well as a strong sense of responsibility
• Very precise and structured way of working, reliability and flexibility
• Organizational skills
• Intercultural skills
• Very good language skills in German and English, other languages would be an advantage

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.