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Title:  Manager Operations Production (m/f/d)

Requisition ID:  63733
Date:  Jan 25, 2024

Eschweiler, North Rhine-Westphalia, DE

Department:  Operations

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  


Location: Eschweiler, NRW, Germany
Reason for open position: Backfill
Number of direct reports: up to 13
Contract Terms: Full-time, Permanent
To be filled from: Immediately

Contact Person: Katharina Steffens
Job Summary: 
As Manager Operations Production (m/f/d), you will manage a complete area within production. In doing so, you are not only responsible for your directly subordinate employees, but you are also responsible for the individual shifts and their teams.

Your main tasks

  • Management of the production department
  • Responsibility for compliance with legal and internal regulations, in particular with regard to occupational health and safety, environment and security
  • Organization and implementation of personnel planning, training and development for the responisble department
  • Planning and supervision of projects involving internal or external capacities
  • Participation and co-responsibility in the preparation and monitoring of the budget
  • Preservation, maintenance and optimization of production resources
  • Process control and analysis including continuous process improvement (Lean)
  • Preparation of proposals for investments in machines and tools
  • Support in handling deviations/changes as well as external complaints or their clarification


Your profile

  • Successfully completed technical or business studies or similar qualification
  • Several years of professional experience in a production environment
  • First management experience desirable
  • Experience in capacity planning and project management
  • Profound knowledge in MS-Office and knowledge in SAP
  • Very good knowledge of written and spoken German and English
  • Strong communication skills and a reliable, proactive and committed work style
  • Thinking and working according to Lean and safety principles (Six Sigma Green Belt desirable)
  • Assertiveness and decision-making skills combined with an analytical mindset


West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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